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BEC Vantage
Listening Comprehension
Exercises For Each Part

Part One
Exercise 1
Questions 1-12
Conversation one
A: David Hobbs.
B: Hello. Mr. Hobbs. This is RogerHarts from accounting. I’m just ringing about your expense claims. There’re a couple of things I need to check.
A: O.K. And what do you need to know?
B: Well, you put down it was a business trip. But do you think you could be a bit more specific?
A: Yes. Sorry. It was actually a marketing conference.
B: O.K. And you stayed in the Cartlands Hotel. But you didn’t put down how much you cost.
A Oh, sorry. It was eighty pounds and that was for one night.
B: I see. Now under client entertaining you put fifty six pounds seventy for a meal and drinks. But you are supposed to put down the name of anybody you entertained, you know?
A: I’m sorry. I must have forgotten. Anyway the client’s name is Linbert, Paul Linbert. He is one of our Belgium supplier.
B: Could you spell his last name for me.
A: Linbert. Yes. It’s L-i-b-e-r-t.
B: Right. Thanks. Oh, and this amount for nine pounds and other expenses. What exactly was that for?
A: Nine pounds? Let me see… nine pounds…. Oh, yes. That was for a couple of fax I have sent from my hotel..

Conversation two
F Alison Forbs.
M Hello, Alison. This is Roger Hargreaves from Accounts. Is Alan there please?
F I’m afraid he isn’t in today. Can I help at all?
M I don’t think so No. It’s about his expenses. you know his trip to Sweden?
F Oh. Can I give him a message?
M Yes, if you could. Could you tell him that something was missing? It was his hotel bill and I need it quickly if he wants to pay it this month?
F I think actually he was looking for it another day.
M I hope he hasn’t lost it. Well, look, if he can’t find it he really needs to call me as soon as possible.
F O.K. I’ll tell him.
M Thanks. Oh, one other thing. The last time we paid him the expenses. He asked us to pay him in cash. Well I’m afraid because of all kinds of the problems if everyone started to ask for cash payment. So we decided we really can’t do that again.
F O.K. I’ll let him know. Bye.

Conversation 3
A: Hello.
B: Hello. Mr. Evans.
A: Speaking.
B: This is Roger Hargreaves. I’m just ringing about your expenses for the Paris trip.
A: Oh, well, you do know that I lost my case on that trip. So I’m afraid I can give you any receipt or anything.
B: That’s not the problem. I’d just like to check out a few details.
A: O.K. what do you need to know?
B: Well, first of all, when was the trip exactly?
A: Let me just check my diary. Mmm. Oh, yes, it was the last weekend in June. The twenty-fifth and twenty-sixth.
B: So one night. Right, and where did you stay?
A: Hotel Continental. But I’m afraid I can’t remember the price. But it’s the same hotel I stayed in last time. In fact, it was even the same room.
B: Fine. I can look that up. And what about the travel? Did you fly or take the train? The train, Euro Star. But again I can’t remember the price.
A: It’s O.K. I can check it myself. Oh, and , whether any other expenses?
B: I can’t think I think . Oh, yes there was, actually. I had to buy metro tickets to get around Paris.
A: Metro tickets. That would be about five pounds. Wouldn’t it?
B: Mmm. That sounds about right.
A: O.K. Mr. Evens. Thanks very much.

Exercise 2
Questions 1-12
Conversation one
M Good afternoon. Scandinavian Conferences.
F Good afternoon. Could I speak to Frank Larson please?
M I’m afraid he’s not here today. Can I help you?
F I’m ringing about the Danish Telecommunications Trade Fair. Mr. Larson offered me some tickets and asked me to let him know how many tickets I need.
M Well, I can send you the tickets. There’s no problem. I’ll just fill in your name and address.
F Right. It’s Frida Anderson from Sanderlin. The address is Torhamnsgatan S12625 Stockholm.
M So that’s Frida Anderson at Torhamnsgatan S12625. O.K. How many tickets do you need?
F Three, please.
M And which day for your for?
F Just for Tuesday, twenty third of November, please.
M And could I have another names for the tickets?
F I’m afraid I can only confirm two names at the moment. Katy Gersel and myself.
M Could you spell Gersel, please?
F Yes. That’s G-e-r-s-e-l.
M Right. I’ll put the tickets in the post today.
F Thanks very much. Bye.
M Thank you for calling. Goodbye.

Conversation Two
A: Good afternoon. Can I help you?
B: Good afternoon. Could I speak to Sue Mellor, please?
A: May I ask who’s calling?
B: It’s Frida Anderson from Head Office.
A: One moment, please. I’ll put you through. Hello.
B: Hello.
A: I’m afraid she’s not in the office at the moment. Can I take a message?
B: Yes. Could you tell her that I got her message? And I’ve cancelled our meeting on the thirteenth. But I’m not available the following week. So I suggest meeting on twenty-seventh of November.
A: O.K. so that’s Frida Anderson from the Head Office. Meeting on the thirteenth is cancelled. And you suggest meeting on the twenty-seventh of November instead.
B: That’s right. And could she call me to confirm the date?
A: O.K. I’ll give her the message and she’ll get back to it as soon as possible.
B: Thank you.
A: Oh, does she have your number?
B: Yes. She does.
A: O.K. Thanks for calling.
B: Thanks. Bye.

Conversation Three
A: Bonsire.
B: Oh. Gerald. It’s Jim Flowers again.
A: Hello. Jim. So what do you think of the avenue Voltaire outside?
B: Mmm. I’m quite interested, Gerrald. If I can see details, I’d like to check before we go any further though.
A: O.K. Jim. Let me just get the papers out. Mmm. Right. So what would you like to know?
B: Well, first of all, I’d like to know about the availability.
A: Well, there’s a little vacant way being available at the moment. But they should be free of occupation at the first of August.
B: Sorry, Gerrald. I didn’t get that. I own my mobile. Could you say that again please?
A: Yes. It should be free on first of August.
B: First of August. Right. That will fit in quite well our plans. Good. And what about the floors, which are free at the moment?
A: Let me see. It’s the fourth, fifth, and the seventh.
B: The fourth. Sorry, did you say the fifth?
A: No. The fourth, the sixth, and the seventh.
B: Right. O.K. Thanks. Oh. And can you tell me about the car park facilities? I didn’t see a car park at the front.
A: Actually, there’s quite a large underground car park for the building. It takes over four hundred cars. But we have public transport being good. It’s usually more than half full.
B: Mmm. So how many metro stations are there nearby?
A; Three. And all of them are less than ten minutes to walk away.
B: Right. That’s great for the moment. Do you think you could put something on the post?
A: No problem. O.K. Something is off to you today.
B: Thanks a lot. I’ll see you soon.

Exercise 3
Questions 1-12
Conversation One
This is Susan Grant. I’m calling about my order for one MQ to twenty, which I sent you by post about three weeks ago, on behalf of my company. Richman Studio. I sent Mr. Collins Cheque for four hundred and twenty five pounds with my order, so that I could get the special offer price you advertised till the end of the month. The problem is that I haven’t received any acknowledgement to the order. Could you please confirm you have received my order and you can shift me the goods with special offer. If there’s likely be any delay or any other problem, could you please phone me Susan Grant, 0303518136. The order was sent at the fifth of this month. I ‘d like to know when I can expect the delivery please. The company address is 14 High Street, Woodbridge, IP Swich. IP12 4SJ. Thanks very much.

Conversation Two
Hello. This is Peter Redford calling from Eastern Enterprises in Boston. I’ve got a meeting with Mr. Collins on Friday afternoon. I’d like to tell him that I would be unable to make it, I’m afraid. The reason is that there’s a problem with the hotel accommodation I booked over the telephone. They had a fire and now that they can’t let me have any room. I’ve tried other hotels in the town but they are all full because of the convention. The only thing I can do is to come up to see Mr. Collins on Monday morning. That’s the twenty-third. That’s O.K. I assume this change of date is O.K. if I don’t hear from you. Oh, if Mr. Collins has any good ideas for solving the accommodation problem, please call me at this number: 6170320876. O.K? My name again is Peter Redford. That'’ R-e-d-f-o-r-d. O.K. Thank you very much. Goodbye.

Conversation Three
This is Alex Brown. I’d like to give Mr. Collins a message when he gets back. Here is the message. I’ve got to stay an extra two days here in Los Angles. Reason is that I’m trying to get flight back on 14th. The problem is that the direct flight is full so they put me on the waiting list. This means I may not be back to the office until Wednesday. That’s the 17th. If this is the case, I’d like Mr. Collins to be ready to take over if I can’t make it to the meeting on Tuesday with Orion International. That’s O-r-i-o-n. All the information you require is in the file which is on my desk. It’s the one with Olivia Flaubert’s on. That’s O-L-I-V-I-A F-L-A-U-B-E-R-T. You’ll need to pick her up from her hotel Thursday in the morning. She’ll be staying in Talbot Hotel. That’s T-A-L-B-O-T. if there’s any problem, you can leave a message for at my hotel on the 2136664529 or send a fax to my hotel for my attention on 2138754114.

Exercise 4
Questions 1-12
Conversation One
M Happy World Airport Company.
F Good afternoon. Could I speak to Mr. Chan, please?
M I’m afraid she’s already left the office today. Could I give her a message? This is Paul Smith, her assistant.
F This is Ann Shaw. S-H-A-W. This is about her planned trip to Europe.
M I’ll just make note of that. Mrs. Chan’s trip to Europe.
F Yes. We’ve just heard from our agent in Paris.
M You’ve heard from your Paris agent. Got it. What’s your number please?
F 97731
M 97731. Oh, what’s the best time to call?
F Any time between 8:30 am and 12 noon.
M Good. I’ll give Mrs. Chan your message first thing tomorrow morning.
F Thank you. Goodbye.

Conversation Two
M Customer Banking Services. This is Terry speaking. How can I help you?
F Hello. This is Mrs. Spencer. I’d like to transfer some money from my deposit account to my current account.
M Certainly. Mrs. Spencer. I’ll just take some details. Can I have your initial please?
F VT.
M Is that B for Bath.?
F No. V for Victoria.
M Right. And what is your current account number?
F It’s 28017544.
M O.K. Now I’ll just go through the security procedure. What is your date of birth?
F The seventeenth of May nineteenth seventy nine.
M And can I have your password?
F Well, I’m not sure. It’s been that I wasn’t used to the services. I can’t remember what my password is. I think it’s either Mark M-A-R-K, that’s my husband’s name or Paris, P-A-R-I-S, that’s where we went on honeymoon.
M Yes. It’s where you went on your honeymoon. Right. Oh, how much do you wish to transfer?
F I’d like to transfer three and a half thousand dollars.
M O.K. Mrs. Spencer. You’ll be transferred today from deposit account to current account.
F Thank you.

Conversation Three
M Morning. Computer Graphics LTD.
F Hello. Could I speak to Mr. Kelvin please?
M I’m afraid he is out at the moment. Can I take a message?
F Oh, this is Knight here.
M Is that Kn?
F Yes. That’s right I’m phoning from Holland River and I’m Mr. Kelvin’s solicitor. Could you give him a message? I’d like to see him to go over the contract for the Riverside site. I’ve just finished it and we need to look at it together. It should only take half an hour and then we’ll be able to sign it.
M Is there anything else?
F Yes. Can you remind him that he’ll need another signature? Everything has to be completed and finalized by the end of the week. So I need to see him soon.
M I presume he has your number.
F Yes. But let me give it to you anyway. It’s 67542984.
M Thank you. Mrs. Knight. I’ll make she gets the message.

Exercise 5
Questions 1-12
Conversation One
M Julia. I’ve got to arrange the dental arrangement at the end of this week. Could you refer to my diary for Thursday and Friday?
F Yes. On Thursday you’ll see Sophia Chot at 10 am to discuss the renew of contract with Mossop’s sales.
M Oh. That’s about one and half an hour I suppose.
F No. You’ll combine with the lunch and it looks like it’s expected to go on until two.
M O.K. And what’s the arrangement for the afternoon?
F At 3 o’clock you’ll have a meeting with the sales department to discuss the 12-month month plan. There’s nothing following that.
M Yes. Would you fill the open at the end of it. It will probably go on the afternoon. That’s just not looking too good. What about Friday?
F On Friday morning you’ll see Mr. MBINRU from Malawi at 10.
M I couldn’t remember that. I wonder who he is. How do you spell his name?
F M-B-I-N-R-U. He’s from Malawi.
M Do you know I have to see him?
F Well. I’m not sure. But I think Paul make extension your diary says you probably do the business subjective to convention at the weekend.
M You’d better keep the Friday morning free then.
F You’ll be free the whole Friday afternoon. Shall I arrange for the dental appointment for 2 pm?
M Oh. I need to write the weekly report on Friday. But I guess I should finish that by four. So could make the appointment for … say twenty minutes past four then?
F O.K. I’ll put it in your diary.

Conversation Two
F: Good morning. Jenny Rhyme speaking.
M: Jenny, it' s Gordon. Look I' m not feeling too good this morning. I've seen the doctor and he suggested I take a couple of days off work.
F: Oh dear! I'm sorry to hear that.
M: Well, these things happen. Now, I haven' t got my schedule with me. I just want to make a note of what I've got on this week.
F: OK, let's see. It's Monday, so there' s the usual project meeting at 9:30.
M: Ah, yes, I haven' t got that much to talk about actually. Maybe you could let the others know I won't be coming in.
F: Right. And tha