商务英语BEC高级写作范文.doc

Reports
Resource Planning Manager: Assessment of Suitability for Home-based Working

Introduction
The purpose of this report is to assess the suitability of my position as Resource Planning Manager for home-based working.

Findings
My working pattern and that of my colleagues varies from week to week. During certain periods a large proportion of my time is spent doing fieldwork. This is followed by office-based work collating and recording the data collected. Once the results have been recorded, I proofread the colour copies of all reports and maps.

As regards communication with colleagues, department meetings are held once a fortnight. At all other times, the individual members of the team communicate either face-to-face or by phone, depending on their location. Apart from official meetings, the same results can be achieved whether I am in the office or working elsewhere.

Conclusion
It is clear that I would be able to undertake the same duties while working from home for a large proportion of my time. Clearly, some days would be spent in the office for face-to-face communication with colleagues. It would also be necessary to use the technical facilities of the office at times. However, in order to be able to work effectively from home, I would need to be provided with a networked computer and printer.

Recommendations
I would suggest that I should be given the necessary equipment to work partially from home for a trial period. After this time, further consultation should take place in order to reassess the situation.

Letters

Dear Mr Zampieri

With reference to your letter dated 14 June, in which you requested information about A Cut Above, please find enclosed details about our company and the services we offer.

Our aim is always to provide our clients with the best possible combination of food, entertainment and location. By choosing A cut Above, you can relax and enjoy your special occasion while we do all the work. Events catered for by A cut Above include corporate functions such as conventions and Christmas balls and also family celebrations such as birthdays, weddings and anniversaries.

A Cut Above offers a variety of services from simply providing a gourmet menu to helping you choose the right venue and organise entertainment. We specialise in using our experience to meet your nees. To help us achieve this aim, we always arrange a meeting with a new client well before the date of any event in order to discuss the various possibilities.

As you can appreciate, we are unable to give quotations before our initial briefing with a client as price per head vaires with choice of menu.

To arrange a meeting or for any further information, please do not hesitate to contact myself or Elena Polidoro on 0123 4578.

A Cut Above look forward to hearing from you.

Yours sincerely

Sinead Walsh

Introduction
　　This proposal sets out to examine options for the successful globalisation of ourˉBorders brand. The initial marker under consideration is Continental Europe. For the purposes of this proposal, we will be considering three aspect of the brand, namely our logo, the ˉBorders concept and finally, the product itself, ˉBorders wellington boots.
　　Findings
　　The following findings summarise our key findings.
　　It was found that our existing logo, a pair of wellington boots encircled by the word ˉBorders, is visual enough to be used in markets where English is not widely spoken.
　　Attitudes to outerwear differ throughout Europe and our boots are likely to appeal to different market sectors in different areas. This has serious implications for the benefits we wish to publicise. Although Danish farmers would be willing to purchase such a high quality product, farmers in some countries are unlikely to choose a British brand over a domestic product. However, the very Britishness of the product would appeal to the style-conscious elements of the French and Italian markets, summoning up images of the English upper classes and country houses.
　　Our current product is multi-purpose and as such would not need adapting to suit different sectors of the European market.
　　Conclusions
　　It was agreed that although the present logo and product are suitable for globalisation as they stand, we propose that the Borders concept be adapted for different markets.
　　Recommendations
　　We recommend that further studies be carried out into the marketing strategies best suited to different European regions.
转自:17、looking forward to this project and are pleased about having the opportunity to work together.

　　ACKNOWLEDGEMENT AND ACCEPTANCE OF ORDER
　　Date： _
　　To： _ [Customer]
　　We are in receipt of your order as contained in the attached purchase order form. We confirm acceptance on said order subject only to the following exceptions：  [Describe]
　　_
　　On exceptions noted， we shall assume you agree to same unless objection is received within ten days of receipt of this notice. Thank you for your patronage.
　　Very truly

　　ACCEPTANCE OF ORDER WITH DELIVERY IN LOTS
　　Date： _
　　To： _ [Customer]
　　We acknowledge acceptance of your order as per your order of _， 19_.  The goods will be shipped to you in the following lots： [Specify lots and delivery schedule]
　　_
　　We request that payment be made as each lot is received.
　　Very truly，

　　Dear
　　Attached is an accepted copy of your Purchase Security Agreement for the [specify equipment].
　　There are [number] remaining quarterly payments.  Your first quarterly payment will be due on   [date]   ， and we will mail you an invoice for it approximately one month prior to that date.  Please return the remittance portion of the invoice with your check.
　　Under the Agreement， this contract is non-cancellable during the term of the contract.  The balance， however， can be paid off at any time prior to the expiration of the contract.
　　We would like to take this opportunity to express our appreciation for your business.  If you have any questions concerning your contract， or if we can be of service to you in any way， please let us know.

　　Dear
　　It is with deep regret， that we accept your resignation as     [position]     of the     [organization]
　　We can appreciate the demands that this position has placed on you and appreciate all of the fine contributions you have made as     [position]
　　Dear
　　Thank you for your comments.  A copy of your letter has been  forwarded to the author for his response.  I am sure you will be hearing from him in the near future.
　　I am pleased that you found our article informative and hope that you will continue to read our publication. Should you have any comments or questions in the future，please do not hesitate to write to this office.
　　We value our readership and are proud to have you as a member of our family of subscribers.

　　ACKNOWLEDGEMENT OF APPLICATION
　　Date： _
　　To： _ [Applicant]
　　We appreciate your interest in being employed by our firm.
　　We regret to inform you， however， that the available position[s] has been filled， and we cannot give your application further consideration at the present time.
　　Your application will be kept on file for future reference should an opening arise.
　　Very truly，

　　Dear
　　We have received your letter acknowledging receipt of the items we mailed to you and noticing us to cancel shipment of your order for those items which are back ordered.
　　We will be issuing you a refund as soon as we have completed the necessary paperwork for your account.
　　We would like to take this opportunity to thank you for shopping through     [name]      Our new   [specify] catalog should be arriving at your home shortly， and I believe you will be pleased by some of the beautiful choices our buyers have made this season.
　　Thank you for your patience and understanding and for providing us with the opportunity to be of service to you.

　　Dear
　　Thank you for your order.  At this time we cannot fill your order due to an unexpected shipment delay from our overseas suppliers.
　　We will hold your order for arrival of the merchandise， and ship shortly thereafter.  Unfortunately， we cannot provide you with a specific shipping date at this time.
　　Thank you for your anticipated patience in this matter.
　　Dear
　　Thank you for your kind letter regarding your exceptional treatment by one of our employees.  A copy of your letter has been forwarded to the personnel department and will be included in the employee's file.
　　So seldom is it that a customer takes the time to write a letter of appreciation， that I feel moved to reward your initiative.
　　Please accept the enclosed certificate， which， when presented， will entitle the bearer to a ten percent discount on the merchandise being purchased at that time.
　　This is but a small token of our appreciation of customers such as you， upon whose satisfaction we have been allowed to grow and prosper in this highly competitive marketplace
　　Again， on behalf of our entire organization， a heart-felt thank you.

　　Dear
　　Because Mr. Jones is out of the office for the next two weeks I am acknowledging receipt of your letter dated May 20， l983.  It will be brought to his attention immediately upon his return.
　　If I may be of any assistance during Mr. Jones' absence，please do not hesitate to call.

　　Dear
　　The     [product name and model number]      that you mailed to us for repair was received on     [date] We will be returning it to you as soon as the necessary adjustments are made.
　　We are sorry that you experienced a problem with our product and want to thank you for purchasing a [name of product]

　　Dear
　　This is to inform you that we have carefully reviewed your estimate on the parking lot refurbishing.  We are planning to contract with you for this work.
　　We are unable to let this contract immediately， as final approval of expenditures of this nature must come from the head office in New York.
　　We expect to receive approval or disapproval within the next 30 days.  At such time， we will contact you with instructions accordingly.
　　If we may be of any assistance in the meantime please feel free to contact this office.

　　Dear _：
　　We appreciate your interest in submitting to us an idea or proposal relative to： _
　　Our firm receives many ideas， suggestions and proposals，and has many of its own projects under development. Therefore，it is possible the idea or prooposal you plan to submit to us has been considered and/or may already be in the planning stages.
　　Nevertheless， we would be pleased to accept your idea or proposal for review， provided it is accompanied by this acknowledgement letter signed by you.
　　It is understood that：
　　1. Samples or other submissions will be returned to the submittor only if return postage or freight is prepaid.
　　2. The company accepts no resonsibility for casualty or loss to samples in our possession.
　　3. The company can accept no responsibility for holding any information in confidence.
　　4. The company shall pay compensation only in the event it， a） accepts the idea， b） has received the idea only from the submittor， and c） reaches agreement with the submittor as to terms and conditions.
　　If these terms are acceptable to you， please sign where indicated below and return together with your idea or proposal.
　　Very truly，
　　The foregoing terms and conditions are understood and acknowledged.
　　_______________________________ Submittor
　　Dear
　　We are sorry to hear that you have been experiencing problems with your new [name of product].
　　While we do ask that our customers contact their dealer in the event of a problem， we recognize that， in your case， it his would be impossible.  Therefore， if you will carefully package the unit in its original carton and send it to us，our "doctors" will put it through a thorough examination to determine the source of the problem.
　　If the problem turns out to be a minor adjustment， we shall make the repair and be sure to return the [product] to you within thirty days.  If our determination is that the unit is defective， we will send you an immediate replacement.
　　Again， I am sorry that you experienced this difficulty and wish to thank you for your patience and for purchasing our [product].

　　GUARANTEE
　　FOR VALUE RECEIVED， the undersigned hereby guarantee absolutely and unconditionally prompt payment of the within Note and agree to pay all cost of collection， legal expenses and attorneys' fees， incurred or paid by the holder of the within Note in the collection and/or enforcement of said Note and the enforcement of this Guaranty.
　　No renewal or extension of said Note， no release or surrender of any security for said Note or this Guaranty，no release of any person primarily or secondarily liable on said Note （including any maker， endorser or guarantor），no delay in the enforcement of payment of said Note or this Guaranty and no delay or omission in exercising any right or power under said Note on this Guaranty shall affect the liability of any of the undersinged hereunder. The undersigned expressly waives presentment， protest，demand， notice of dishonor or default， notice of acceptance of this Guaranty and notice of any kind with respect to said Note or this Guaranty or the performance of the obligation under said Note or Guaranty.
　　________________________（SEAL）
　　________________________（SEAL）

　　Dear
　　I have written to you several times over the past three months requesting an explanation on why you have failed to bring your account with us current.
　　By ignoring these requests， you are damaging the excellent credit record you had previously maintained with our company.  In addition， you are incurring additional expense to yourself and to us.
　　Unless I hear from you within ten days， I will have no other choice but to turn your account over for collection. I am sorry that we must take such drastic action but I am afraid you leave us no alternative.  You can preserve your credit rating by remitting your check today for the amount stated above.

　　Dear
　　This letter will confirm     [individual's]     telephone conversation with you today concerning an increase in our billing rate to     [amount]     per hour， effective [date] It is necessary that we request this increase due to a rise in the cost of conducting our business.  We are faced with an increase in payroll taxes and insurance， along with an increase in our overhead costs.  In addition to the above，we also seek a modest profit.
　　Attached are copies of our service agreement and we request th