2021国开大学电大专科《商务交际英语》期末试题及答案.docx

国家开放大学电大专科《商务交际英语(1)》期末试题及答案(试卷号：4015)
2022盗传必究
L MULI1PLB CHOICE (1()小■.«小・ 2 分,共 2。分)
ChmMr the ktlrr indkallnu tlic be* choice (o complete «entcncc or answer c«cb qy 山tn.
L Hem without word» are communicntion%
A. <)rnl
K vcrhnl
C. nonverbal
2. Mom mrmon and ubc urdrn
A. dirref
H< i milrref
C. direct indirect
3. A letter from u boss to hm uccrclory in on comnmnirMtioih
A> oral
K iincrnal
C. extrmnl
4. mrsmARC!i nrr ununlly orRAnued in on indirect order.
A. Ponifivc
H. Neutral
C« Negative
5. A is an oversimplilicd hohef nbou! n Mroup nf people.
A・ »lrrrnty]ie
11 prrpidicc
C・ etiquette
& Mcmoii con«!Bl of n (n) • a body，nnd notntinn(R)i
A< holding
K 1*o line
(：. From linr
■ ■ ■ ■
7 A in ft formal report (lut dcM!rtbrK n problem mid rctotntncndM ■ solutiotu
A. memo
B. propowil
(\ Irifcr
H> report* promt in(ornut)on and include little analyfi^
A. Formal

It Irifcirninl
V. InfurniAtional
9. I hr content uf /i Irttcr is •
A. channel
B. mcjisiigc
i C feedback
|O. Thr of a report h important hecAusc if h The wntrrf« (inal opjiorvunity io IcMvr m Inntnig im[ir< Hsiat> on thr rr/tdrr.
A- lirginning
B. body
(• clumnK
IL TKllK/FAf2»K (1。小H .每小18 2 分,共 20 分)
Write ■ I in lhe space provided If the vlwtenwfit is true. Write nn F in lhe spuce if the tliitemcnt is false. Your judgmcnl should be based on your undcntlundlnK <»f lhe con*
；I. A pnniKrtiph tnu»t hrtvr at Iraftt thrwr ^rnteners to be complctr%
12, 1( poMlblct n memo should be limited lo one page*
13> (vultund ciiffcrcnccn mn be cornrnunicntiun bnrnerru
I t Inntnnt mcMAgc convrr»atioHM arc (nrninL
15. Rending a clocumrni rtloud i» an clicciivr way to proofrrad>
In «n indirect order* the mam idea precedes itn supporting inforntation.
IZ. ProjWMln may be mtrrnnl or external.
I Hr All giM>dwill IrttrrB rcqmrr 5Up(xjrting tnfnrniatirHU
Annlytical reports present inrormntian And inrhidr little analynin>
20. Thrrt nrr twa phrtidpnntM in tlu commumcation processi the me^ngr mid the receiver.
111. READING COMPREHENSION U。小IS .每小IB 2 分，共 20 分)
Rend the following two pivum好s and answer lhe question%.
PsuiHigc Otte
Nowaday*, more And more attention is brin« pnid to t#bu*incS!4 ethicsn. But what dues it mon? What is rhe importance of rthn:s In busineM?
Bujhtic ethics is not about persunolnv* though r Rood pcrwn»liiy is valuable. Ethics is the pnmnry element and prcrequiiiite (or mcce^sful busine^s< No mAttcr wh/11 you do. ycu should thtnk of bwdgg as a matter of integrity. Nowadays, the slip in cihioi and tile
absence of nocinl responsibility• especially integrity< h/ive IT to a crisis rn basinet• ^rtmiRlv influencing social dtvelODmenK
Bvcnti re^uhing from a Iom of trunt nr« bring Rt?en now and then and they mHccI the jKjcirty in many unfortunAtc ways. Mo*< people know the im|)erinnrr nf bqttncA# mh心.but still Mjtnc people don't honor them. We often henr mcdtAi rr|x)n» on problcni» in vuch s Mddinw harmful mutrriain |o productk The。behaviors causr niurh cbm■虹 E connurnrrie who Npcnd monvv but da not grt quality commoditicn. zpeHhlly whrn their rommoditics do great hurm to lheir hrnhU II ib difficult lor people !o (orgrt the cec in which nume children confliinird iibmhIc rnitk powder prfrrM >rriou% dumuMc m a m山.Pzplt can^t bear this kind ol behavior and the* btiBinoMcs renpurmiblr nuiit be closed down And the rclntrd ptr»otHil b< ptililtnhrd<
21. What in the primdry component for a pfo^prroun buMncaa9
A- Buatncss ethics>
It Good matmgrnirnt.
(\ Rrhuhlr credit utatu^
22. What is the* influence of losing integrity?
A. Wnrjivn the companyrtputation.
Ik Hmdrr wud drvflnprnrnt.
Q Reduce people*» tryut betwern each other*
23. Whrti lb proplt * 9 otittudr townnln IniMinrHA «thlrM?
A. All people pny Httvntion lo buaincst ethics
K Mom propio ntfrtch imporinncr to it nnd follow m
(Lot# of iM?oplc know itu impartAiu r but Mill »umr don11 honor iR
24・ Which o( I he following hrmn In NOT meniiunrd in this pRMAft?
A. I he ah%cncr of othio led to u rriw* in busine*9 world#
& Mrdiu in tnijx)rhHit for people tu know mote nliout vuinmoditiriu
C・ Monufucturcra1 imtnornl behnviota du lifth4 h«rm In cDnmjmrr^.
25. Wh«! m ihr rtuthur1* towunl untnornl iKrhaviarn in hwmd，
A. CnticnL
H. Alfirriutivce
C. Indifferent.
P心mi欧I wo
IHb tlunK H un rmployrr ol the U・ K iMMnmrm of A«n vid cure tn the rxirtlwm Motion of tile Son Jttorp«n VidJry in <^Jiforntzimir of the “51 pnxlurtivr Agnn> from hirruvr、wlto Imve fctcivcd |烦豚, mid trpoHn frum hi、employer« the
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vuoipvjpQ itfunni jB|ndod *3
T«waw (wnifnnpiio □Aipnpojd -y
MH3JB |vujvnp m utuost ed|duiiF ojv jluq^ *uoi^s sir nius •»u叫 ajR auxog 心伊p 3 wuodai ajH ^uociu Aurnu c» wijy
vuianirud uwj Mau ua • m^JUUMAolt jirjjpaj
I lie receiver i
l^rowiu MArkotuitf M/inngr r> InterriMticind Houm Ixmeloti
55 Swi?»n NWJ6» Loiwlan* ILK.
：W Write a memo in a iradiUonul far mill accordtog to tbc following vitUMtlon. （10 分）
A *Hrn«l uf your < Hcnt tiwk* for SO ro.ir. n（ nuhur«l nnd cducutianal btoehure* from y°lk Wntr 启 ttirrnn io your cuJIenKUu who in rr^jMiuMblr in thU matirr. rnquirinn »buui the brochure^9 contmt nnd |irtre<
试题答案及评分标准
（仅供参考）
I MULTIPLE CHOICE （10 小小髓 2 分./2。分）
（luHisc Ihr letter liMHoitinK I hr lies! clioicr h» nmiplvlr ruth wntrntf «ir answer each
1
2
3
4
二
G
7
H
9
10
c
A
15
C
A
A
H
C
a
c

IL TRCE/FAI^E （1U小骊.（imcc pro%hlrd if Ihr shilrinrni h true Urite mi I* hi Ihr \pncr if lhe sUilrmrnt h h>lw our judtfiiicnl should be bu^ni on ）onr undcr^hindiim of the rniirM* Ixm*.
11
12
U
14
15
U
17
18
1“
20
F
T
T
F
T
Fv
T
F
F
F
Ill REAIHNG （OMPRI lll：NSt（>\ （In 小嬲.督小JB 分■共？分）
Rmd the hdhmiiiK ts” piisxMU^ und iinswcr I he quest ions.
Pmz好（>nr
21
22
23
24
25
A
H
C
c
A
PnsMiRc I mh
26
27
2H
Z!）
:<0
B
B
A
I"
C
IV I RAXSLA I ION （ I小殖.每小题S分.共20分）
I mnslutc thv fnllo^ inK into €hinr%r.
i L I hv urdcr of n 加 dvp< n prr^rni fnci>. rhry inchidr very linh fiHRlyzi、
侑&报告网小H实.M此它们几f役有分析内再,
33. Coinniiinn iiiinn is the prot-rns used lo »<）thry nrr
undcrKhKMl.
交流是传达种解件信息便页月raw的过程.
31. Ikforr writing n report・ you muM d” sonii prrlinunnry work.
开ifrIW写报告IN.必说光做-吗初柳I作.
V. WRITING （2小■，每小・10分，共20分）
盘.Xccordin^ Io the uhrn fuels, lormut u bu?»incss cn*ch>p<\《■）分）
怦分际Hh
格式浦分
内伯5分
36. Write a memo in n trndltionnl lorntut according to the rolloMinc situnticim （10 分）
；评分凭准8
岱K.版而,3分
内容Z分（浩坦,合珅）
拼法及H它"