2022年全国国际商务英语培训认证考试一级笔试模拟试题.doc

全国国际商务英语培训认证考试（一级）笔试模拟试题（1）
CHINA NATIONAL BUSINESS ENGLISH CERTIFICATE TEST
(Level One)
试卷册
（120分钟）
_____________________________________________________________________________________
注 意 事 项
一、请将自己旳姓名、准考证号写在答题卡和答题纸上。试卷册、答题卡和答题纸均不得带出考场。考试结束，监考人员收卷后考生才可离开。
二、所有考试时间为120分钟，不得迟延。
三、选择题旳答案一定要涂写在答题卡上；听力理解（LISTENING）部分第一节（Section A）以及翻译和写作(TRANSLATING & WRITING ) 部分旳答案要写在答题纸上，但凡写在试卷册上旳一律不给分。
四、选择题每题只能选一种答案；如多选，则该题无分。选定答案后，用HB或2B浓度铅笔以上旳铅笔在相应字母旳中部划一条横线。对旳措施如下：
[A] [B] [C] [D]
五、如需改动答案，必须先用橡皮擦净本来选定旳答案，然后再按上面旳措施重新填涂。
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Part I LISTENING (25 minutes)
Section A
Directions：In this section, you will hear five short sentences．Each sentence will be spoken twice. At the end of each sentence, there will be a pause. During the pause, you are required to fill in the corresponding blank according to what you’ve heard. Then write your answer on the Answer Sheet.
Example: You’ll hear:
You’ll read: Mr. White will be back before ____________.
From the sentence we learn that Mr. White will be back before 5:00. Therefore you should write 5: 00 in the corresponding blank on Your Answer Sheet. Now the test will begin.
1. The speaker works for __________ Company in Seoul, South Korea.
2. The man’s phone number is ________________________________.
3. The discount for buying 450 units is _______________________ %.
4. The date of conference is ______________________________ May.
5. The predicted sales for every month next year is ________________ Units.
Section B
Directions：In this section, you will hear ten short conversations. At the end of each conversation, a question will be asked about what was said. Both the conversation and the question will be spoken only once. After each question, there will be a pause. During the pause, you are required to read the four choices marked A, B, C and D, and decide which is the best answer. Then mark the corresponding letter on the Answer Sheet with a single line through the center.
Example: You will hear:
You will read: A. She will post it later. B. She could not contact the man.
. C. She’s not sure if the computer is fixed. D. She can’t send it right now.
From the conversation we learn that the woman cannot send the new catalogue immediately. Therefore, the correct answer is D. Now the test will begin.
6. A. Making an appointment. B. Fixing a clock.
C. Discussing a price. D. Going to a shop.
7. A. Who’s calling, please? B. Hang up, please.
C. Wait a minute. D. You’ve dialed the wrong number.
8. A. Mathematics. B. Banking. C. Credit. D. Computers.
9. A. The typist has already typed it. B. He completed the typing himself.
C. He’ll need her help. D. He wants the woman to type more carefully.
10. A. The meeting was cancelled. B. The meeting was put off.
C. The meeting was held last Wednesday. D. The meeting was overcrowded.
11. A. In a travel agency. B. In an airport. C. In a bank. D. In a government office.
12. A. A tour guide. B. A hotel receptionist. C. A real estate agent. D. A hotel guest.
13. A. Customer and supplier. B. Lawyer and client.
C. Boss and employee. D. Shop assistant and customer.
14. A. Thursdays and Fridays. B. Tuesdays and Fridays.
C. Tuesdays and Thursdays. D. Tuesdays, Thursdays and Fridays.
15. A. He is worried. B. He is happy. C. he feels confident. D. He feels tired.
Section C
Directions：In this section, you will hear two recordings. At the end of each recording, some questions will be asked about what was said. You will hear the recordings and the questions only once. After each question, there will be a pause. During the pause, you are required to read the four choices marked A, B, C and D, and decide which is the best answer. Then mark the corresponding letter on the Answer Sheet with a single line through the center.
Task 1
16. A. How to use the software his store sells. B. Customer at his store.
C. People working in his store. D. His job responsibilities.
17. A. They are good at bargaining. B. They often report to the head office in Sydney.
C. They are good at dealing with customers. D. They are happy.
18. A. Sending complaints. B. Supervising staff.
C. Submitting payroll information. D. Reporting to the head office.
Task 2
19. A. They are talking about the company’s decision to move away.
B. They are talking about the customers in Kenton.
C. They are talking about their old office in Kenton.
D. They are talking about a meeting in Kenton.
20. A. The Public Relations Department. B. The Finance Department.
C. The Sales Department. D. The Customer Service Department.
Part II READING (55 minutes)
Section A
Directions：Choose the best answer for each sentence from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center.
21. Organizations which aim at high market ______ generally have long product lines.
A. segment B. profit C. share D. mix
22. As a manager, you should make sure your subordinates know your ____ and how you are going to achieve them.
A. examples B. objectives C. records D. relationship
23. Remember this special offer ______ on May 1st. Don’t miss it.
A. expires B. completes C. finishes D. goes
24. The company keep a careful eye on the ______ of their new cosmetic products.
A. launch B. produce C. issue D. announce
25. Could you please send me the latest catalogue and make sure that I am on your ______ list for future mail shots?
A. catalogue B. dialogue C. mailing D. guest
26. Could you ______ the line a moment, please?
A. take B. hold C. catch D. extend
27. Unfortunately Ms. Zhong is not able to ______ the appointment with you on Wednesday, as arranged before.
A. run B. keep C. make D. manage
28. ______ refers to knowing that there is little risk of losing one’s job.
A. Bureaucracy B. Promotion C. Job safety D. Job security
29. Draft(s) drawn ______ the credit must be negotiated in China on or before May 12, after which date this credit expires.
A. at B. in C. with D. under
30. The order No. 105 is so urgently required that we have to ask you to ______ shipment.
A. quicken B. fasten C. speed up D. put up
Section B
Directions：Read the following passage. Fill each gap with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center.
A 31 is perhaps one of the strongest sign of customer loyalty, because making a referral goes beyond being satisfied. A customer who makes a referral is putting his own reputation on the 32 -- and takes this risk only if he is loyal. Fred Reichheld, a leader beyond the subject of customer loyalty, 33 this in his latest book, The One Number You Need To Grow. Reichheld 34 that customer loyalty can be measured by asking customers a single question: How likely would you be to remember our company to a friend? By analyzing the 35 , Reichheld believes it is possible to predict how fast a firm will grow compared with its 36 .
Let’s take this notion a step 37 and look at referrals to customers loyalty programs themselves. Not only do customers refer people to companies, they also refer people to loyalty programs. Eighty-two percent of Americans 38 in customer loyalty programs have referred friends and families to their favorite loyalty programs, according to the “/ Customer Loyalty Research Report” by marketing 39 firm Parago. High income earners (with household incomes more than $125, 000) tend to be most 40 in referrals: More than 90 percent of high income members refer one or more people to a program: 64 percent of high income members.
31. A. suggestion B. recommendation C. question D. complaint
32. A. product B. company C. line D. business
33. A. points B. says C. approves D. echoes
34. A. agrees B. disagrees C. argues D. proves
35. A. answers B. sayings C. remarks D. responses
36. A. competitors B. staff C. customers D. responses
37. A. back B. further C. farther D. next
38. A. proposing B. participating C. relating D. comparing
39. A. advising B. advisor C. consulate D. consulting
40. A. slow B. passive C. unwilling D. active
Section C
Directions：Read the following passage and the statements that follow. Choose the best answer for each statement from the three choices marked A, B, and C, and mark the corresponding letter on the Answer Sheet with a single line through the center.
Dear Sir or Madam:
I’m writing to complain about the way I was treated on the 4 p.m. bus from Swindon to Wotton Bassett. I had to take the bus home. For several days, my age was questioned by the bus driver.
As I was embarrassed at the driver making a scene (吵闹), the first time, I paid the ￡1.05, instead of just 70p. When I got off I asked for my 35p back and was told to go to the bus station with proof of my age.
The next day I asked once again for a child single from Blagrove to Wotton Bassett, and the male driver asked my date of birth, and then for proof. Is everyone expected to carry a birth certificate or passport around because of arrogant bus drivers? I gave the driver 70p which was the only money I had on me. I told the driver this and he stopped the bus.
The other passengers were clearly frustrated and told him not to be so stupid. One of the adults knew me and tried to tell him that I was only 14 and at school but he ignored her. Luckily another passenger gave the driver the extra 35 p so that he’d drive on.
How does someone like this get a job dealing with the public when he acts like this? I understand that Stagecoach is short of drivers but I think this particular driver is just going to make customers feel threatened and reluctant to travel with him.
I’m sure there are other people who must have complained about his attitude and something should be done about him.
I’d like my money refunded and would hope that in the future the drivers would believe what they are told.
Yours faithfully
(Miss) Emma Harrow
41. The writer was unhappy about the bus service by the 4 p.m. bus from Swindon to Wotton Bassett.
A. True. B. False. C. Not mentioned.
42. The bus driver had some doubts about the writer’s age and believed she was an adult.
A. True. B. False. C. Not mentioned.
43. As a girl of 14, the writer believed she should pay only 35p for a child single from Blagrove to Wotton Bassett.
A. True. B. False. C. Not mentioned.
44. The other passengers were annoyed by the driver’s behavior and they were on the girl’s side.
A. True. B. False. C. Not mentioned.
45. The driver will lose his job because a lot of people have complained about his attitude.
A. True. B. False. C. Not mentioned.
Section D
Directions：Look at the tables and charts below. For each table or charts, there are four statements describing it. Choose the best statement from the four choices marked A, B, C and D to match it. Then mark the corresponding letter on the Answer Sheet with a single line through the center.
46. Favorite movie between teenagers aged 12 — 18.

A. Teenagers prefer foreign movie than science fiction.
B. The most popular movie among teenagers is comedy.
C. Teenagers like horror movie least.
D. Action movie is the most popular type of movie among teenagers.
47. American Exports to Mainland China, 1999-
Product
1999 Exports
Exports
Growth
All Goods
$13.1 billion
$28.4 billion
117%
Refined Copper
$1 million
$157 million
10,000%+
Oranges
$0.1 million
$16 million
10,000%+
Eyeglasses
$0.2 million
$1.1 million
540%
Steel
$73 million
$452 million
520%
Semiconductors
$0.7 billion
$2.4 billion
340%
Textile Yarn & Fabric
$79 million
$250 million
220%
Auto Parts
$151 million
$325 million
115%
Fish
$90 billion
$175 million
94%
Airplanes
$2.1 billion
$2.2 billion
4%
Grain
$49 million
$36 million
-27%
Sources: U.S. International Trade Commission, Chinese Customs Service
A. American refined copper imported from Mainland China increased to $157 billion in .
B. American airplanes exported to Mainland China increased by $2.2 billion in .
C. Compared with 1999, America exported less still to Mainland China in .
D. Compared with 1999, all the American exports to Mainland China increased except grain in .
48. Annual average number of new files opened per trustee, Canada, 1992—

A. The year sees the biggest amount of new files opened per trustee.
B. There is a decrease in new files opening from 1996-1999.
C. There are more new files opened in the year than in the year .
D. More new files are opened means Canadians are getting richer.

49. A. The west part of Canada spends the most amount of money on the language program.
B. The less developed region tends to spent less money on the language program.
C. The capital region spends the most amount of money on the language program because people there have stronger drive to learn languages than people in other regions.
D. The east part of Canada spends more than twice of the money on the language program than the central part.
50. Average Daily Traffic for IR 270
NORTH –OUTERBELT WIDERNING PROJECTS COMPLETED-(1965-)

A. There is a sharper increase between the years 1990 to 1995 than between the years 1980 to 1990.
B. In general, there is an increasing trend in average daily traffic from the year 1965 to the year .
C. The increase in people’s income led to an increase in average daily traffic.
D. The project was completed in .
Section E
Directions：Read the following two passages. Choose the best answer for each statement or question from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line throw the center.
Passage One
Most products must be contained before they can be moved from one place to another. To function successfully, the package must contain the product. This containment function of packaging makes a huge contribution to protecting the environment. Faulty packaging (or under packaging) can lead to spillages and result in major losses and serious damage.
Packaging plays a vital role in protecting products as they go from the manufacturer to the consumer. Packaging is de