英荷壳牌石油公司HSE文化.pptx

0Whatwedontknowwillhurtus-usingsafetyleadingindicatorsasthenextstepincontrollingriskTyroneKalpeeHSSEDirectorbpTrinidadandTobagoAmchamHSSEConference20091JudgingourSafetyperformanceHowwouldyoudescribeyoursafetyperformance?Canthisbesolelybasedonincidentsreported?Canyoutestthelevelofreportingonyoursites?Istherea“healthy”ratioofminorincidentsandeventstomoreseriousoccurrences?Arewesurprisedfrequentlywithapatternofrelatively“safe”periodsinterruptedbyasurprisingincident?Areyouseeingyearonyearimprovementinparallelwithanimprovedreportingculture?2TheSafetyJourneywheredoyouwanttobe?GenerativeProactiveCalculativeReactivePathologicalIncreasinglyInformedIncreasingOwnership,Trust/AccountabilityAdaptedfromBPsSafetyCultureTeamAssumingthatinterventionisonlyrequiredwhenbigthingsgowrongCapturingalotofdatabutnotmakingearlyinterventionsActingonlaggingindicatorsUsingtherightengagementanddatatomakeearlyinterventionsSafetyisheldasavalue.Thewaybusinessisrun.Deeplyownedbytheline.Selfcorrecting3TheBirdsTriangleHowoutcomesrelateInmanycases,LeadershipreviewsHSSEperformancebyassessinglaggingindicatorsTheseshowincidentswhichhaveoccurred,injuriessustainedandlosseswhichhaveresultedTheseareoutcomes.Reactionstothese,thoughimportant,arelikereactingtoastockmarketchangeratherthanpredictingthechangetoprotectinvestmentsBirdstriangledoeshelp,however,todeterminethehealthofourincidentreportingprocessbycomparativeratiosofincidents.MedicalRecordableMedicalRecordableNearMissincidentoccurredNearMissincidentoccurredFirstAidFirstAidLostTime/LostTime/DAFWCDAFWCFatalityFatalityBeyondthetip-signsofemergingrisktrendsLeadersitevisits;LeaderAudits/conversationsPermittoWorkaudits;JSAAudits;HSETrainingSafetyCriticalEquipmentPM;PMbacklogsClosureofactions-investigations;audits;hazidsSafetyObservations;ProactiveNear-MissreportsThesearetheoutcomeswetrytoavoidseetheRiskReadingthesignsofemergingrisksFatalityFatalityLostTime/LostTime/DAFWCDAFWCMedicalRecordableMedicalRecordableFirstAidFirstAidNearMissincidentoccurredNearMissincidentoccurredLeadingindicatorschecksafetyprogramgapsLaggingindicatorsInterventionopportunityLeadersitevisits;LeaderAudits/conversationsPermittoWorkaudits;JSAAudits;HSETrainingSafetyCriticalEquipmentPM;PMbacklogsClosureofactions-investigations;audits;hazidsSafetyObservations;ProactiveNear-MissreportsManagementinterventionmoredifficultPointsofinterventionFatalityFatalityLostTime/LostTime/DAFWCDAFWCMedicalRecordableMedicalRecordableFirstAidFirstAidNearMissincidentoccurredNearMissincidentoccurredManagingatthislevelmeansthatyouhaveinjurepeopletolearn68TRAININGPERMIT AUDITSLEADER SITE VISITSNEAR MISSESLAST BARRIER EventwithoutlossSTOPFIRST AIDRECORDABLESDAFWACFATALITYExistingBarriersINCIDENTSIncidentsInvolvingLossOpportunitytointerveneearlierwhenwarningsignsareseenthroughdeficienciesinpeoplereadinessorprocessEventStoppedPROACTIVE NEAR MISSEventhasoccurredCreatingtheinterventiononthebarriers7Planning:ALLenergyiscontrolledCompetentworkersFitworkersInspectedequipmentClearProceduresInherently Safe Designs:GasDetectionReliefvalvesEmergencyShutdownDevicesExecutionToolBoxtalksSiteInspection/SOCsPermitauditsSupervisionPPESeparatingenergyfrompeopleENERGYNEARMISSRECORDABLEDAFWC/LOSTTIMELeadingindicatorsmeasureworkplanningandexecutioncontrols8SafetyLeadingindicatorsmeasureLeadershippresenceonsitesandinvolvementinincisiveauditsEngagementoftheworkforceinowningsafetyLevelofadherencetocompanystandardsWeakeningofcontrolsEarlysignsofcomplacencyPreventativemaintenancenotbeingcompletedLevelofdeficiencyinriskassessmentandPermittoWorkUnderstandingofhazards9Howrelevantfortheseleadingtrends?Over4yearsobservednegativetrendsinrelevantleadingindicatorsprecedeaccidentsby6monthsProvidesasourceofproactiveinterventiontomotivateleadersAllowsproactivecommunicationwiththeworkforceAllowsyoutoregaincontrolCanplanaheadwhenyouexpectseasonaldownwardtrendsAllowsfullparticipationofallMovessafetytobeingpredictableratherthanluck10JanSept15th09Man-Hours2,716,509FullYear2009-TARGETJan-Sept152009NumberFreqYTDFreqSOCsInTraction5,9237309#3587049519SOs-SafetyObservations72189#3539798685880HSETrainingHours32,33567520#3309667494914Closure-(OnTime)-Traction98%98%95%95%ELTVisits154664#3544533PTW&ICCAudits9,7669531#4678204604JSAAudits4,9724841#2375321392NearMisses(Proactivereporting)600Monitor029110681Managementtoolsunderstandingthepulse11Whatthetrendspredict12Deviationsobservedfromleaderconversationsonsite13Deviationsfromleaderaudits14DeficienciesinPermitsfromsiteleaderaudits15WorkforceObservations16Input Frequency IncreasingHIPO 50%RIF30%FirstAid 20%SOCsandequivalent-30%;STOPs-20%Traininghours-20%;NearMiss10%;Closureofactionsontime20%Decreasing Injuries DrivingimprovementwithleadingindicatorsThe chart shows the movement of teams over the last 3 months.17Risks?Personswhoarenotusedtopredictiveinterventionwillconsiderthesetobeanover-reactionWithoutthepropertrainingandcoachingthiscanresultingettingnumberswithoutqualityleadingindicatorsTheremustbeleadershipbuy-intomaketheinterventionwithoutwaitinguntilaccidentsbeginLeadingindicatorsneedtobelinkedtoriskmanagementprogramssothattheydonotstartnewinitiativesLeadersneedtobecarefuloftheirreactionstoanimprovedreportingprocessincreasingthenumberofreportsdoesnotmeanthingsaregettingworse.18HSSEOutputAnalysis