英文简历范文：技术人员个人简历（二） .doc

此资料由网络收集而来，如有侵权请告知上传者立即删除。资料共分享，我们负责传递知识。英文简历范文：技术人员个人简历（二）英文简历范文：技术人员个人简历（二）Wesley C. Warwick874 Elliott StreetDover, NH 03820Phone: [phone]Email ID: wesley.ObjectiveExecutive-level position with responsibilities in Customer Relations and Technical Support.StrengthsProject Management, Leadership and Team Management.Product Development (Software,Documentation,QA)Process Improvement.International Customer Services and Support OperationsQuality Management as well as Service Delivery SystemsAccomplishmentsDirected the technical support and customer service for a $150M software company.Devised a global strategy for improving international service.Negotiated contracts in terms of service with Fortune 500 companies.Managed the delivery of simultaneous products including the introduction of new innovative technologies.ABC Corporation, Houston, TXDirector of Customer Relations, 1997 - PresentProvided strategic direction and operations management for the customer service division of a reputed multinational software company.XYZ Software, Houston, TXDirector of Customer Service, 1993 - 1997Directed all aspects of client relations and technical support.EducationUniversity of Texas, Austin, TXB.A., Business Administration, 1993AffiliationsMember - Texas Customer Service AssociationMember - American Technical SocietySelected Publications & PresentationsProtecting Your Company's Server, presentation, New York, NY, 6/01Customer Service in the New Century, presentation, Paris, France, 4/00Technical Brainstorming, article, Houston Chronicle, 11/11/99Understanding the Service Industry Concepts, article, Business Weekly, 8/02/98ReferencesMade available on request.