餐饮日常用语英文.pptx

,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,#,FOOD&BEVERAGE USEFUL SENTENCE,餐饮日常用语,1,、,Good morning,*Restaurant.,Aileen speaking,how may I help you?,早上好，*餐厅，我是,Aileen,请问有什么可以帮到您的吗？,2,、,Do you have a reservation?,您有预订吗？,3,、,What time would you like your table?,您什么时候用餐？,4,、,How many people are there in your party?,您们一行有几位？,5,、,May I have your name and your telephone number,（,or contact NO,）,?,可以告诉我您的姓名及电话号码（或联系电话）吗？,（一）餐位预订,6,、,May I repeat your order now?,我可以重复您的预定吗？,7,、,Your meal will be served within 15 minutes.,Thank you for your calling.,您的订餐将在,15,分钟内送到。多谢来电。,8,、,Please wait in your room,my captain will be at your side to take the order in 5 minutes.,请您在房间稍候，我的领班会在五分钟之内去您房间。,9,、,We look forward to having you with us.,我们期待您的光临。,10,、,Good morning,sir.May I help you?,早上好，先生。需要我效劳吗？,11,、,Welcome to Cantonese Restaurant.,欢迎光临中餐厅。,12,、,Good morning,sir,table for how many people,please?,早上好，先生，请问几位呢？,（二）迎客,13,、,Do you have a reservation?,您有预订吗？,14,、,Sorry,the restaurant is full now,could you please wait for a moment?,对不起，现在我们餐厅客满了，您能稍等一下吗？,15,、,We can seat you in 10 minutes.,在十分钟之内，我们可以安排您入座。,16,、,Im sorry,that table is already booked.,对不起，那张桌子已经被预订了。,（三）引客,17,、,This way/Follow me,please.,这边请。,18,、,Will this table be all right?,这张桌子可以吗？,19,、,You can sit where you like.,您可以随便坐。,20,、,Would you like this table?,喜欢坐这儿吗？,21,、,What kind of tea would you like?We have wulong tea,puer tea,longjing tea,jasmine tea and so on.,您想喝什么茶？我们有乌龙茶，普耳茶，龙井茶和茉莉花茶等。,22,、,Here is the menu.,这是菜单。,23,、,Are you ready to order now?,现在准备点菜吗？,24,、,What would you like to have?,您想吃点什么？,（四）请客人点菜,25,、,Im sorry,the dish has been sold out.,对不起，这道菜已经卖完了。,26,、,May I suggest/recommend?Its very nice.,我可以推荐,吗？这个菜味道很好。,27,、,I suggest you have a taste of Sichuan dishes.,我建议您试一试川菜。,28,、,How would you like your coffee,black or white?,您要什么咖啡,清咖啡还是牛奶咖啡,?,29,、,What kind of bread would you like?,您要哪种面包？,30,、,How would you like you egg,sunny-side up or turned over?,您喜欢鸡蛋怎样烹调,单面煎还是双面煎,?,31,、,Would you like you beef steak rare,medium or well-done?,您的牛排是要三成熟,五成熟还是全熟,?,32,、,Todays special is I am sure youll enjoy it.,今天的特别介绍是,。我肯定您会喜欢它。,33,、,Take you time,please.,请慢慢挑选。,34,、,What kind of drink would you like?,您想喝什么饮料？,35,、,Do you care for some desserts/fruits?,您要甜品,/,水果吗？,36,、,Your order will be ready soon.,您点的菜很快就会送来。,37,、,Would you mind my serving now?,现在上菜好吗？,38,、,Excuse me.,对不起，请让一让。,39,、,Here is the traditional Cantonese dish.,这是正宗的粤菜。,40,、,Enjoy your meal/drink,sir.,先生，请慢用。,41,、,Take care,the soup is rather hot.,当心，这汤很烫。,42,、,Wait a moment,please.,请稍候。,（五）餐间服务,43,、,Ill go and get it right away.,我马上拿来。,44,、,Here you are.,给您。,45,、,This is the French dressing for salad,is everything all right?,这是沙律的法酱，请问还有其它要求吗？,46,、,Whats the problem,sir?,先生，有什么问题吗？,47,、,Is everything to your satisfaction?,饭菜可口吗？,48,、,Would you like it cooked a little longer?,您愿意把它再煮一下吗？,49,、,Would you like some more beer?,给您再添点啤酒好吗？,（六）餐间征询客人意见,50,、,Would you like anything else?,您还要点别的什么吗？,51,、,May I take this plate away?,我可以撤掉这个盘子吗？,52,、,Would you like it cooked a little longer?,您愿意把它再煮一下吗？,53,、,Would you like some more red wine?,给您再添点红酒好吗,54,、,Im sorry,sir,I got it wrong.,对不起，先生。我把您的菜弄错了。,55,、,Ill speak to the chef and see what he can do.,我和厨师商量一下，看看他能否给予补救。,56,、,Ill look into the matter.,我会查一下这件事。,57,、,Sorry,it takes some time for this dish.,对不起，这道菜需要一点时间。,（七）处理客人投诉,58,、,Im very sorry.Ill call our manager on duty.,非常对不起，我去叫我们值班经理过来。,59,、,I assure you it wont happen again.,我保证不会再发生这种情况。,60,、,Im sure everything will be all right next time you come.,相信下次您来时，一切都会令您满意。,61,、,Here is your bill.,这是您的帐单。,62,、,How would like to pay your bill?,您打算如何付款？,63,、,Would you like to pay in cash or by credit card?,您是用现金还是用信用卡,（八）结帐,64,、,Would you like separated bill or all together?,是分单来算还是一起算？,65,、,Could you sign here,please?,您能签在这儿吗？,66,、,Here is your change/credit card.,这是找您的钱,/,这是您的信用卡。,67,、,I hope you have enjoyed your dinner.,希望您吃得满意。,68,、,Thank you for coming.,感谢您的光临。,69,、,Welcome to come again.Good bye.,欢迎再次光临，再见。,（九）送客,