20XX年航空公司货运保障部门半年工作总结 .docx

20XX年航空公司货运保障部门半年工作总结 航空货运公司2011年终总结（英文版）as2011drawstoaclose，ahandfulofaircargoleadershavetakenthetimetoreflectonatumultuousyear.fromsupplychainsravagedbythejapanesetsunamitoeconomicinstabilitypermeatingtheu.s.andtheeurozone，theairfreightindustryhastakennumeroushitsthroughout2011.butcanthelessonsgleanedfromthesedifficulttimesbeusedtoavoidsimilarfatesinthefuture。 inthefinalinstallmentofthethree-partseries（viewpartsoneandtwohere），hongkongaircargoterminalsltd.managingdirectormarkwhiteheadandemiratesairlinesdivisionalseniorvicepresident，cargo，rammenendiscussthepastyearandtheirprojectionsfor2012. whatwasthemostsignificantstorylineof2011。 markwhitehead：amidthejapanesetsunamianditscommercialaftershocks，thenewzealandearthquake，squabbleswiththe transportationsecurityadministrationoverdeadlinestomeettheirheightenedsecurityrequirementsandtheongoingsagaofsurcharges，thedominantstorylineforusin2011wasfallingtonnagesonmajorroutesparticularlythoseoutofhongkong. butwearenotconvincedthatthisswathofnegativecoverageisreallyjustifiedwefeeltherehavebeentoomanycomparisonsto2010，leadingtotheimpressionthat2011hasturnedouttobemuchworsethanitshould.inhactlsowncase，wecouldfallfartherandyetstillbeatourpreviouspeakof2007，whichwouldbenosmall achievement. 2010wasapost-recessionbouncefueledbyglobalrestocking，soitwasalwaysgoingtobehardtobeat.butmanyintheaircargo industrythought2010wasasignofevenbetterthingstocomeandbudgetedforincrementalgrowthin2011.theynowhaveamajorproblem. rammenen：themarketslowdownis，obviously，thetopicthathasdominatedtheindustry.butwhatismostremarkableabout2011isthenumberanddiversityoffactorsthatcontributedtotheslowdown.naturaldisasters，suchasthetsunamiinjapanandthethaifloods，weremajoreventsthatnotonlyimpactedexportsandimportsinthosecountriesdirectly，butalsohitglobalsupplychains.productionlinesinfactorieswerehaltedduetothesuddenshortageofvitalcomponents. economicinstabilityhasalsobeenasignificantissue，withthevariouscrisesacrosseuropeandthepoliticalizationofthedeficitceilingintheu.s.allrockingconsumerconfidence.wealsocantforgetthe sustainedhighcostoffuel，whichisanongoingchallengefortheaircargoindustry.ontheplusside，itwasgoodtoseetheboeing747-8fenterservice，whilethearabspringheraldsanewbeginningformanybusinessesintheregionandwillstimulateinternationaltrade. whatlessonshaveyoulearnedin2011thatwillhelpyouhaveasuccessful2012。 menen：youcannevertrustforecasts.oldrulesdontapply，andthenewruleshaventbeenwritten.theindustryisbecomingless predictableeveryyear，withmoreandmorechallengesarising.ofcourse，thepriceofoilisalwayssomethingwehavetocontendwith，but，worryingly，naturaldisastersseemtobehappeningatamorefrequentrate，whileincreasinglymorenationaleconomiesare struggling.wearecontinuallylearning，andeverychallengehelpsusbecomebetterpreparedtomanagewhatevernewchallenges2012brings. whitehead：asarelativenewcomertothisindustry（ibecamehactlsmanagingdirectorinseptember2010），butalong-termobserverofotherswhileworkingataseniorlevel，ihavequicklylearnedhowsensitiveaircargoistothehealthoftheglobaleconomyandhowreactiveitistoconsumerdemand. aircargoisabusinessthatcanboominresponsetothereleaseofasingle，newpieceofconsumertechnology（i.e，theiphone4，thelatest playstationorthekindle）orcrashbecausefearsofdefaultsinonesmalleconomyhavethreatenedtoupsetthecurrencyof16others.inowrealizethatthemajorstrengthofaircargoitsabilitytorespondtosuddenchangesinconsumerdemandisalsoitsmajorweakness.imdevelopingtheviewthatanypredictioninaircargoispointlessifitsbasedonlyonarecentorshort-livedtrend（liketheonedisplayedin2010），ratherthantheextrapolationofalong-termpicturethathasbeenprovenrightbyhistory.youcouldsaythatthisrisksmissingthenextmajoropportunity，butidontthinkso.itavoidstheequallyseriousriskofassuminglotsofadditionaloverheadthatcouldquicklybecomeamillstoneifpredictionsfallshort.historyusuallyrepeatsitself，andlong-termtrendsofthepast，whichincorporatepastpeaksandtroughs，areamuchbetterbasisforpredictingfuturetrends.thataloneisnotenough，however.thetrickissurelyalsotofactorinadditionalgrowthfromrealprospectsofbusinessgainsthatarewithinyourinfluenceandconsiderthepossibleeffectsofanyrealorprobablethreats.butyoumustalsoacceptthattheshort-termpicturemaystillbeimpactedeitherpositivelyornegativelybytotallyunforeseeneventsbeyondourcontrol.afterall，thatsaircargo.第6页 共6页