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Chapter 004 System Software
Multiple Choice Questions
1. Which of the following is not a system software program type?
A. Utilities
B. Device drivers
C. Language translators
D. Sectors
2. This type of program performs specific tasks related to managing computer resources.
A. Utility
B. Operating system
C. Language translator
D. Device driver
3. Which of the following is not a function of the operating system?
A. Managing resources
B. Providing Internet access
C. Providing a user interface
D. Running applications
4. In many application programs, this feature is used to provide information or request input.
A. Windows
B. Menus
C. Dialog boxes
D. Pointer
5. This type of boot occurs when the computer is already on and you restart it without turning off the power.
A. Generic boot
B. Live boot
C. Warm boot
D. Cold boot
6. Most operating systems support the ability to switch between different applications. This is called:
A. multitasking
B. booting
C. translating
D. driving
7. In a network operating system, this computer coordinates all communication between computers.
A. Client
B. Server
C. Terminal
D. Mode
8. The category of operating system used for handheld devices:
A. Network
B. Embedded
C. Stand-alone
D. Open source
9. The operating system is often referred to as the software environment or software _____.
A. network
B. platform
C. window
D. desktop
10. The majority of software applications developed today typically run on:
A. Macintosh
B. Netware
C. Linux
D. Windows
11. This feature of Mac OS X Lion displays all running applications and gestures.
A. Launchpad
B. Mission Control
C. Mountain Lion
D. Leopard
12. This operating system is widely used by servers on the web, mainframe computers, and very powerful microcomputers.
A. Windows
B. Mac OS X
C. Linux
D. UNIX
13. This feature of Mac OS X displays and provides direct access to all apps installed on your computer.
A. Lion
B. Gestures
C. Launchpad
D. Mission Control
14. This version of UNIX is an open source operating system that is an alternative to Windows.
A. Mountain Lion
B. Lion
C. Linux
D. Windows
15. This type of embedded operating system is used by smartphones.
A. Desktop
B. Mobile
C. Network
D. Stand-alone
16. In a virtualized environment, this operating system runs on the physical machine.
A. Guest
B. Client
C. Host
D. Home
17. Which of the following is not a popular desktop operating system?
A. Windows 8
B. Android
C. Linux
D. Max OS X
18. Which of the following is not a popular mobile operating system?
A. Mountain Lion
B. BlackBerry OS
C. iOS
D. Android
19. When a single physical computer runs this type of software, it operates as though it were two or more separate and independent computers.
A. Backup
B. File compression
C. Troubleshooting
D. Virtualization
20. The windows troubleshooting utility that identifies and eliminates nonessential files is called:
A. Backup and Restore
B. Disk Defragmenter
C. Disk Cleanup
D. Norton Utilities
21. When a file has to be broken up into small parts that are stored wherever space is available the hard disk is said to become:
A. fragmented
B. contiguous
C. sectored
D. disbursed
22. Before sending a large file over the Internet, you might want to use one of these programs.
A. Disk defragmenter
B. Uninstaller
C. Disk cleanup program
D. File compression program
23. A computer can become infected with viruses in the following ways, except:
A. by opening attachments to e-mail messages.
B. by downloading software from the Internet.
C. by downloading files from the Web.
D. by creating a new folder on your computer.
24. This is a utility program that makes a copy of all files or selected files that have been saved onto a disk.
A. Disk Cleanup
B. Backup and Restore
C. Disk Defragmenter
D. VirusScan
25. This type of program allows communication between a peripheral device, such as a mouse or printer, and the rest of the computer system.
A. Client
B. Virtual machine
C. Device driver
D. Server
True / False Questions
26. System software is a single program.
True False
27. System software cannot handle technical details without user intervention.
True False
28. Starting or restarting a computer is called tasking the system.
True False
29. The operating system allows the user to interact with the application programs and computer hardware through a user interface.
True False
30. In a network environment, the network server computer coordinates all communications between the other computers.
True False
31. A standard desktop computer comes with an embedded operating system.
True False
32. The operating system is often referred to as the software platform.
True False
33. Smartphones generally include a network operating system.
True False
34. Because Mac OS X market share is so large, more application programs are developed to run under Mac OS X than any other operating system.
True False
35. Linux is a popular and powerful alternative to the Windows operating system.
True False
36. When a single physical computer runs a special program known as virtualization software, it operates as though it were two or more separate and independent computers known as virtual machines.
True False
37. Google's Chrome OS focuses on Internet connectivity and cloud computing.
True False
38. Based on the MAC OS, Android is designed for Apple's iPhone, iPod Touch, and iPad.
True False
39. Programs such as word processors and spreadsheets are known as utilities.
True False
40. Running Disk Defragmenter does not improve system performance.
True False
41. On a disk, a track is a concentric ring, and each track is divided into wedge-shaped sections called sectors.
True False
42. There are several ways in which you can "catch" a computer virus.
True False
43. Utility suites come with one program only.
True False
44. For all devices, the appropriate drivers are automatically selected and installed when the device is first connected to the computer system.
True False
45. Windows Update automatically updates the device drivers on your computer.
True False
Fill in the Blank Questions
46. _____ software consists of operating systems, utilities, device drivers, and language translators.
________________________________________
47. A(n) _____ converts the programming instructions into a language that the computer understands and processes.
________________________________________
48. The _____ system coordinates computer resources, provides the user interface and runs applications.
________________________________________
49. _____ are graphic representations for a program, type of file, or function.
________________________________________
50. Smartphone operating systems are a type of _____ operating system.
________________________________________
51. _____ operating systems are used to control and coordinate computers that are linked together.
________________________________________
52. Windows Server is an example of a(n) _____ operating system.
________________________________________
53. In a network, the desktop operating system is considered the _____ operating system.
________________________________________
54. The _____ is often referred to as the software environment or software platform.
________________________________________
55. _____ is an operating system widely used by servers on the web, mainframe computers, and very powerful microcomputers.
________________________________________
56. _____ refers to the process whereby a single physical computer can support multiple operating systems.
________________________________________
57. Troubleshooting or _____ programs recognize and correct problems.
________________________________________
58. Disk Cleanup, Backup and Restore, and Disk Defragmenter are all examples of _____ programs.
________________________________________
59. File _____ programs reduce the size of files so they require less storage space.
________________________________________
60. The Disk _____ utility program eliminates unneeded files on your hard disk.
________________________________________
61. Disk _____ is a utility program that reassembles file fragments and unused disk space to optimize operations.
________________________________________
62. Device _____ are required to allow communication between a device and the rest of the computer system.
________________________________________
63. Windows makes it easy to update the drivers on your computer using ______.
________________________________________
64. In a virtualized environment, the operating system of each virtual machine is known as the _____ operating system.
________________________________________
65. _____ programs guard your computer system against viruses or other damaging programs that can invade your computer system.
________________________________________
Essay Questions
66. What are the three basic functions of an operating system?
67. What are some of the common features that operating systems and application programs share?
68. Describe the three categories of operating systems.
69. How are Windows and Macintosh operating systems similar? How are they different?
70. What are some of the features of Windows 7 and Windows 8?
71. List some of the features of Mac OS X Lion and OS X Mountain Lion.
72. What are the four most essential utility programs?
73. What does it mean if a disk is fragmented? How can you defragment it?
74. Describe the five best-known embedded mobile operating systems.
4-36
Chapter 004 System Software Key
Multiple Choice Questions
1. (p. 96) Which of the following is not a system software program type?
A. Utilities
B. Device drivers
C. Language translators
D. Sectors
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 04-01
Topic: System Software
2. (p. 97) This type of program performs specific tasks related to managing computer resources.
A. Utility
B. Operating system
C. Language translator
D. Device driver
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 04-02
Topic: Operating Systems
3. (p. 97) Which of the following is not a function of the operating system?
A. Managing resources
B. Providing Internet access
C. Providing a user interface
D. Running applications
AACSB: Technology
Blooms: Remember
Difficulty: 2 Medium
Learning Outcome: 04-02
Topic: Functions
4. (p. 99) In many application programs, this feature is used to provide information or request input.
A. Windows
B. Menus
C. Dialog boxes
D. Pointer
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 04-02
Topic: Features
5. (p. 98) This type of boot occurs when the computer is already on and you restart it without turning off the power.
A. Generic boot
B. Live boot
C. Warm boot
D. Cold boot
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 04-02
Topic: Features
6. (p. 98) Most operating systems support the ability to switch between different applications. This is called:
A. multitasking
B. booting
C. translating
D. driving
AACSB: Technology
Blooms: Remember
Difficulty: 3 Hard
Learning Outcome: 04-02
Topic: Functions
7. (p. 99) In a network operating system, this computer coordinates all communication between computers.
A. Client
B. Server
C. Terminal
D. Mode
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 04-03
Topic: Categories
8. (p. 99) The category of operating system used for handheld devices:
A. Network
B. Embedded
C. Stand-alone
D. Open source
AACSB: Technology
Blooms: Remember
Difficulty: 3 Hard
Learning Outcome: 04-03
Topic: Categories
9. (p. 99) The operating system is often referred to as the software environment or software _____.
A. network
B. platform
C. window
D. desktop
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 04-03
Topic: Categories
10. (p. 101) The majority of software applications developed today typically run on:
A. Macintosh
B. Netware
C. Linux
D. Windows
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 04-05
Topic: Desktop Operating Systems
11. (p. 102) This feature of Mac OS X Lion displays all running applications and gestures.
A. Launchpad
B. Mission Control
C. Mountain Lion
D. Leopard
AACSB: Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Outcome: 04-05
Topic: Mac OS
12. (p. 102) This operating system is widely used by servers on the web, mainframe computers, and very powerful microcomputers.
A. Windows
B. Mac OS X
C. Linux
D. UNIX
AACSB: Technology
Blooms: Remember
Difficulty: 2 Medium
Learning Outcome: 04-05
Topic: UNIX and Linux
13. (p. 102) This feature of Mac OS X displays and provides direct access to all apps installed on your computer.
A. Lion
B. Gestures
C. Launchpad
D. Mission Control
AACSB: Technology
Blooms: Remember
Difficulty: 2 Medium
Learning Outcome: 04-05
Topic: Mac OS
14. (p. 103) This version of UNIX is an open source operating system that is an alternative to Windows.
A. Mountain Lion
B. Lion
C. Linux
D. Windows
AACSB: Technology
Blooms: Remember
Difficulty: 2 Medium
Learning Outcome: 04-05
Topic: UNIX and Linux
15. (p. 100) This type of embedded operating system is used by smartphones.
A. Desktop
B. Mobile
C. Network
D. Stand-alone
AACSB: Technology
Blooms: Remember
Difficulty: 2 Medium
Learning Outcome: 04-04
Topic: Mobile Operating Systems
16. (p. 103) In a virtualized environment, this operating system runs on the physical machine.
A. Guest
B. Client
C. Host
D. Home
AACSB: Technology
Blooms: Remember
Difficulty: 3 Hard
Learning Outcome: 04-05
Topic: Virtualization
17. (p. 100) Which of the following is not a popular desktop operating system?
A. Windows 8
B. Android
C. Linux
D. Max OS X
AACSB: Technology
Blooms: Remember
Difficulty: 2 Medium
Learning Outcome: 04-04
Topic: Mobile Operating Systems
18. (p. 100) Which of the following is not a popular mobile operating system?
A. Mountain Lion
B. BlackBerry OS
C. iOS
D. Android
AACS
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