管理学学习手册第六讲领导的行为基础模板.doc

资源描述

管理学学习手册第六讲领导的行为基础 13 资料内容仅供参考，如有不当或者侵权，请联系本人改正或者删除。第六讲领导的行为基础一、内容简介本讲主要介绍了领导的行为基础, 包括管理者如何识人, 比如首因效应、近因效应、社会刻板印象、晕轮效应、投射效应和印象整饰。另外还介绍了态度与行为、认知不协调理论以及贾尼斯和哈弗兰德的态度转变理论, 从而帮助更好地理解员工的态度。二、学习目标 1、掌握管理者识别人的各种原则: 首因效应、近因效应、社会刻板印象、晕轮效应、投射效应和印象整饰 2、掌握态度与行为的关系 3、理解认知不协调理论 4、了解贾尼斯和哈弗兰德的态度转变理论三、要点提示领导行为首因效应近因效应社会刻板印象晕轮效应投射效应印象整饰态度认知不协调理论四、课程预习: 请用15—30分钟进行本课程预习参见教材《管理学》 ( 斯蒂芬·P·罗宾斯著; 黄卫伟, 孙建敏等译; 中国人民大学出版社) 第14章( 行为的基础) u 阅读笔记课程重点 _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ 课程难点 _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ 疑难问题: _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ 体会: _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ 五、课堂学习 Notes: ____________________________ __________________________________ __________________________________ __________________________________ Q&A : ____________________________ __________________________________ __________________________________ __________________________________ Notes: ____________________________ __________________________________ __________________________________ __________________________________ Q&A : ____________________________ __________________________________ __________________________________ __________________________________ Notes: ____________________________ __________________________________ __________________________________ __________________________________ Q&A : ____________________________ __________________________________ __________________________________ __________________________________ Notes: ____________________________ __________________________________ __________________________________ __________________________________ Q&A : ____________________________ __________________________________ __________________________________ __________________________________ Notes: ____________________________ __________________________________ __________________________________ __________________________________ Q&A : ____________________________ __________________________________ __________________________________ __________________________________ Notes: ____________________________ __________________________________ __________________________________ __________________________________ Q&A : ____________________________ __________________________________ __________________________________ __________________________________ Notes: ____________________________ __________________________________ __________________________________ __________________________________ Q&A : ____________________________ __________________________________ __________________________________ __________________________________ Notes: ____________________________ __________________________________ __________________________________ __________________________________ Q&A : ____________________________ __________________________________ __________________________________ __________________________________ Notes: ____________________________ __________________________________ __________________________________ __________________________________ Q&A : ____________________________ __________________________________ __________________________________ __________________________________ Notes: ____________________________ __________________________________ __________________________________ __________________________________ Q&A : ____________________________ __________________________________ __________________________________ __________________________________ Notes: ____________________________ __________________________________ __________________________________ __________________________________ Q&A : ____________________________ __________________________________ __________________________________ __________________________________ Notes: ____________________________ __________________________________ __________________________________ __________________________________ Q&A : ____________________________ __________________________________ __________________________________ __________________________________ Notes: ____________________________ __________________________________ __________________________________ __________________________________ Q&A : ____________________________ __________________________________ __________________________________ __________________________________ Notes: ____________________________ __________________________________ __________________________________ __________________________________ Q&A : ____________________________ __________________________________ __________________________________ __________________________________ Notes: ____________________________ __________________________________ __________________________________ __________________________________ Q&A : ____________________________ __________________________________ __________________________________ __________________________________ Notes: ____________________________ __________________________________ __________________________________ __________________________________ Q&A : ____________________________ __________________________________ __________________________________ __________________________________ 六、本讲小结管理者能够经过系统强化每一连续步骤的方法塑造或训练员工的行为, 以使她们的行为越来越接近管理者期望的反应。因此管理者要能清楚地识别员工的行为, 了解员工的态度并能调整员工的态度。因此本讲重点介绍了领导的行为基础以及态度与态度的转变。七、思考题请思考下列问题, 并登陆网校, 在”课程讨论室”参加讨论。 1、你认为管理者识别人的各种捷径是否合适? 有无缺陷? 2、你如何运用个性特质的知识改进员工的选拔工作? 3、作为企业的主管, 如何识别下属的不良行为? 不同所有制、不同行业的企业下属的行为是否有特殊之处。 u 个人学习问题归纳: _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ u 学习提示: 为了了解你对本单元基本内容的掌握情况, 现在能够登陆网校, 做本单元的自测习题。本讲已经学习完毕。你能够进入下一讲内容的学习。

展开阅读全文