航空英语专题教育课件省公共课一等奖全国赛课获奖课件.pptx

机场广播英语机场广播英语机上广播英语机上广播英语第1页 一、机场篇一、机场篇第2页1.开始办理乘机手续通知开始办理乘机手续通知第3页前往_旅客请注意：您乘坐补班_次航班现在开始办理乘机手续，请您到_号柜台办理。谢谢！Ladies and Gentlemen,may I have your attention please:We are now ready for check in for supplementaryflight _ to _ at counter No._.Thank you.第4页 2.推迟办理乘手续通知推迟办理乘手续通知第5页机机乘坐补班_次航班前往_ 旅客请注意：因为1.本站天气不够飞行标准2.航路天气不够飞行标准3._ 天气不够飞行标准4.飞机调配原因5.飞机机械原因6.飞机在本站出现机械故障7.飞机在_ 机场出现机械故障8.航行管制原因9._ 机场关闭10.通信原因（11），此次航班不能按时办理乘机手续。预计推迟到_ 点_ 分办理。请您在出发厅休息，等候通知。谢谢！第6页Ladies and gentlemen,may I have your attention please:Due to 1.the poor weather condition at our airport 2.the poor weather condition over the air route 3.the poor weather condition over the _ airport 4.aircraft reallocation 5.the maintenance of the aircraft 6.the aircraft maintenance at our airport 7.the aircraft maintenance at the_ airport 8.air traffic congestion 9.the close-down of _ airport munication trouble（11）,the supplementaryflight _ to_ has been delayed.The check-in for this flight will be postponed to_:_ .Please wait in the departure hall for further ination.Thank you.第7页3.催促办理乘机手续通知催促办理乘机手续通知第8页前往_ 旅客请注意：您乘坐补班_次航班将在_ 点_ 分截止办理乘机手续。乘坐此次航班没有办理手续旅客，请马上到_ 号柜台办理。谢谢！Ladies and Gentlemen,may I have your attention please:Check-in for supplementaryflight _ to_ will be closed at _:_。Passengers who have not been checked in for this flight,please go to counter No._ immediately.Thank you.第9页4.过站旅客办理乘机手续通知过站旅客办理乘机手续通知第10页乘坐补班_次航班由_ 经本站前往_ 旅客请注意：请您持原登机牌到_ 号1.柜台2.服务台3.问询台（11）换取过站登机牌。谢谢！Passengers taking supplementaryflight_ from _ to _ ,attention please:Please go to the 1.Counter 2.service counter 3.Ination desk（11）N0._ to exchange your boarding passes for transit passes.Thank you.第11页5.候补旅客办理乘机手续通知候补旅客办理乘机手续通知第12页持补班_次航班候补票前往_ 旅客请注意：请马上到_ 号柜台办理乘机手续。谢谢！Ladies and gentlemen,may I have your attention please:Stand-by passengers for supplementaryflight _ to _,please go to counter No._ for check-in.Thank you.第13页 登机类广播用语包含三种第14页 1.正常登机通知正常登机通知第15页由_ 备降本站前往_ 旅客请注意：您乘坐补班_次航班现在开始登机。请带好您随身物品，出未登机牌，由_号登机口上_号飞机。祝您旅途愉快。谢谢！Ladies and Gentlemen,may I have your attention please:Supplementaryflight_ alternated from _ to_ is now boarding.Would you please have your belongings and boarding passes ready and board the aircraft No._through gate NO._.We wish you a pleasant journey.Thank you.第16页 2.催促登机通知催促登机通知第17页由_ 备降本站前往_ 旅客请注意：您乘坐补班_次航班很快就要起飞了，还没有登机旅客请马上由_号登机口上_号飞机。这是补班_次航班1.第_次2.最终一次（11）登机广播。谢谢！Ladies and gentlemen,may I have you attention please:supplementaryflight _ to _ alternated from_ will takeoff soon.Please be quick to board the aircraft No._through gate No._.This is the 1._ 2.final（11）call for boarding on supplementaryflight _.Thank you.第18页 3.过站旅客登机通知过站旅客登机通知第19页前往_ 旅客请注意：您乘坐补班_次航班现在开始登机，请过站旅客出示过站登机牌，由_号登机口先上_号飞机。谢谢！Ladies and gentlemen,may I have your attention please:Supplementaryflight_ to _ is now ready for boarding.Transit passengers please show your passes and board aircraft No._first through No._.Thank you.第20页 航班延误取消类广播用语包含四种航班延误取消类广播用语包含四种第21页 1.航班延误通知航班延误通知第22页由_ 备降本站前往_ 旅客请注意：我们抱歉地通知，您乘坐补班_次航班因为1.本站天气不够飞行标准2.航路天气不够飞行标准3._ 天气不够飞行标准4.飞机调配原因5.飞机机械原因6.飞机在本站出现机械故障7.飞机在_ 机场出现机械故障8.航行管制原因9._ 机场关闭10.通信原因（11）1.不能按时起飞2.将继续延误3.现在不能从本站起飞（11），起飞时间1.待定2.推迟到_ 点_ 分（11）。在此我们深表歉意，请您在候机厅休息，等候通知。假如您有什么要求，请与_号1.不正常航班服务台2.服务台3.问询台（11）工作人员联络。谢谢！第23页Ladies and gentlemen,may I have your attention please:We regret to announce that supplementaryflight _alternated from _ to_ 1.can not leave on schedule 2.Will be delayed to_:_ 3.Will be further delayed to_:_ 4.can not take off now（11）due to 1.The poor weather condition at out airport 2.the poor weather condition over the air route 3.The poor weather condition at _ airport 4.aircraft reallocation 5.the maintenance of the _ airport 8.Air traffic congestion 9.the close-down of _ airport munication trouble（11）.Would you please remain in the waiting hall and wait for further ination.If you have any problems or questions,please contact with the 1.Irregular flight service counter 2.service counter 3.Ination desk（11）No._Thank you.第24页2.全部始发航班延误通知全部始发航班延误通知第25页各位旅客请注意：我们抱歉地通知，因为1.本站天气原因2.本站暂时关闭3.通信原因（11），由本站始发全部航班都1.不能按时2.将延误到_ 点_ 分以后（11）起飞，在此我们深表歉意，请您在候机厅内休息，等候通知。谢谢！Ladies and gentlemen,may I have your attention please:We regret to announce that all outbound flights 1.can not leave on schedule 2.Will be delayed to_:_ （11）due to 1.the poor weather condition at our airport 2.the temporary close-down of our airport 3.Communication trouble（11）.Would you please remain in the waiting hall and wait for further ination.Thank you.第26页 3.航班取消通知（出港类）航班取消通知（出港类）第27页由_ 备降本站前往_ 旅客请注意：我们抱歉地通知，您乘坐补班_次航班因为1.本站天气不够飞行标准2.航路天气不够飞行标准3._ 天气不够飞行标准4.飞机调配原因5.飞机机械原因6.飞机在本站出现机械故障7.飞机在_ 机场出现机械故障8.航行管制原因9._ 机场关闭10.通信原因（11）决定取消今日飞行，1.明日补班时间2.请您改乘1.今日2.明日（11）补班_次航班，起飞时间（11）1.待定2.为_ 点_ 分（11）。在此我们深表歉意。请您与_号1.不正常航班服务台2.服务台3.问询台（11）工作人员联络，或拔打联络电话_，我们将为您妥善安排。谢谢！第28页Ladies and Gentlemen,may I have your attention please:We regret to announce that supplementaryflight_ alternated from _ to _ has been cancelled due to 1.the poor weather condition at our airport 2.the poor weather condition over the air route 3.the poor weather condition at the _ airport 4.aircraft reallocation 5.the maintenance of the aircraft 6.the aircraft maintenance at our airport 7.the aircraft maintenance at the _ airport 8.air traffic congestion 9.the close-down of _ airport munication trouble（11）supplementary（11）flight_（11）to tomorrowat_：_ .Would you please contact with 1.irregular flight service counter 2.service counter 3.ination desk（11）No._.or call_.We will make all necessary arrangements.Thank you.第29页 4.不正常航班服务通知不正常航班服务通知第30页由_ 备降本站乘坐补班_次航班前往_ 旅客请注意：请您到1.服务台2.餐厅（11）凭1.登机牌2.飞机票（11）领取1.餐券2.餐盒3.饮料、点心（11）谢谢！Passengers for supplementary flight _ alternated from_ to _,attention please:Please go to 1.serve counter 2.restaurant（11）to get 1.a meal coupon 2.a meal box 3.the refreshments（11）and show your 1.boarding passes 2.Air-tickets（11）for identification.Thank you.第31页进港类广播用语包含五种进港类广播用语包含五种第32页 1.正常航班预告正常航班预告第33页迎接旅客各位请注意：由_、_ 飞来本站补班_次航班将于_ 点_ 分抵达。谢谢！Ladies and Gentlemen,may I have your attention please:Supplementaryflight _from_、_ will arrive here at_:_ .Thank you.第34页 2.延误航班预告延误航班预告第35页迎接旅客各位请注意：我们抱歉地通知，由_、_ 飞来本站补班_次航班因为1.本站天气不够飞行标准2.航路天气不够飞行标准3._ 天气不够飞行标准4.飞机调配原因5.飞机机械原因6.飞机_ 机场出现机械故障7.航行管制原因8._ 机场关闭9.通信原因（11）1.不能按时抵达2.将继续延误（11），1.预计抵达本站时间为_ 点_ 分2.抵达本站时间待定（11）谢谢！第36页Ladies and Gentlemen,may I have your attention please We regret to announce that supplementaryflight _ from _、_ 1.can not arrive on schedule 2.will be delayed to _:_ 3.will be further delayed to_:_ （11）due to1.The poor weather condition at our airport 2.the poor weather condition over the air route 3.the poor weather condition at _ airport 4.aircraft reallocation 5.the maintenance of the aircraft 6.the aircraft maintenance at the _ airport 7.air traffic congestion 8.the close-down of _ airport munication trouble（11）.Thank you.第37页3.航班取消通知（进港类）航班取消通知（进港类）第38页迎接旅客各位请注意：我们抱歉地通知，由_、_ 飞来本站补班_次航班因为1.本场天气不够飞行标准2.航路天气不够飞行标准3._ 天气不够飞行标准4.飞机调配原因5.飞机机械原因6.飞机在_ 机场出现机械故障7.航行管制原因8._ 机场关闭9.通信原因（11）已经取消。1.明天预计抵达本站时间为_点_ 分2.明天抵达本站时间待定（11）。谢谢！Ladies and Gentlemen,may I have your attention please:We regret to announce that supplementaryflight _from _、_ has been canceled due to 1.the poor weather condition at our airport 2.the poor weather condition over the air route 3.the poor weather condition at_ airport 4.aircraft reallocation 5.the maintenance of the aircraft 6.the aircraft maintenance at the _ airport 7.air traffic congestion 8.the close-down of _ airport munication trouble（11）.This flight has been rescheduled to 1.tomorrow at _:_ 2.arrive（11）.Thank you.第39页 4.航班抵达通知航班抵达通知第40页迎接旅客各位请注意：由_、_ 飞来本站补班_次航班已经抵达。谢谢！Ladies and Gentlemen,may I have your attention please:supplementaryflight _from _、_ is now landing.Thank 第41页 5.备降航班抵达通知备降航班抵达通知第42页由_ 备降本站前往_ 旅客请注意：欢迎您来到_ 机场。您乘坐补班_次航班因为1._ 天气不够飞行标准2.航路天气不够飞行标准3.飞机机械原因4.航行管制原因5._ 机场关闭（11）不能按时飞往_ 机场，为了您安全，飞机备降本站。请您在候机厅内休息，待候通知。假如您有什么要求，请与_号1.不正常航班服务台2.服务台3.问询台（11）工作人员联络。谢谢！Passengers taking supplementaryflight_ from _ to _,attention please:Welcome to _ airport.Due to 1.the poor weather condition at _ airport 2.the poor weather condition over the air rout 3.the maintenance of the aircraft 4.Air traffic congestion 5.the close-down of _ airport（11）,your flight has been diverted in our airport for your security.Would you please in the waiting hall and wait for further ination.If you have any problems or questions,please contact with the 1.irregular flight service counter 2.service counter 3.Ination desk（11）N0._.Thank you.第43页：表示在_处填入航站名称；：表示在_处填入航班号；：表示在_处填入办理乘机手续柜台号、服务台号或问询台号；：表示在_处填入登机口号；：表示在_处填入二十四小时制小时时刻；：表示在_处填入分钟时刻；：表示在_处填入播音次数；：表示在_处填入飞机机号；：表示在_处填入电话号码；：表示中内容能够选取，或跳过不用；（11）：表示需从中多个要素里选择一个，不一样要素用序号间隔。第44页 二、机上篇二、机上篇第45页空乘广播词空乘广播词飞行过程欢迎词女士们，先生们：欢迎你乘坐中国XX航空企业航班XX_前往_（中途降落_）。有_至_飞行距离是_，预计空中飞行时间是_小时_分。飞行高度_米，飞行速度平均每小时_公里。为了保障飞机导航几通讯系统正常工作，在飞机起飞和下降过程中请不要使用手提式电脑，在整个航程中请不要使用手提电话，遥控玩具，电子游戏机，激光唱机和电音频接收机等电子设备。飞机很快就要起飞了，现在有客舱乘务员进行安全检验。请您坐好，系好安全带，收起座椅靠悲和小桌板。请您确认您手提物品是否妥善安放在头顶上方行李价内或座椅下发。（此次航班全程禁烟，在飞行途中请不要吸烟。）此次航班乘务长讲协同机上_名乘务员竭诚为为您提供及时周到服务。谢谢！第46页WelcomeGood morning(afternoon,evening),Ladies and Gentlemen:Welcome aboard _ Airlines flight XX_ to_(via_)。The distance between_and_is_kilometers.Our flight will take _ hours and_minutes.We will be flying at an altitude of_meters and the average speed is_ kilometers per hour.In order to ensure the normal operation of aircraft navigation and communication systems,passengers are toys,and other electronic devices throughout the flight and the laptop computers are not allowed to use during take-off and landing.We will take off immediately,Please be seated,fasten your seat belt,and make sure your seat back is straight up,your tray table is closed and your carry-on items are securely stowed in the overhead bin or under the seat in front of you.(This is a non-smoking flight,please do not smoke on board.)The(chief)purser _with all your crew members will be sincerely at your service.We hope you enjoy the flight!Thank you!第47页起飞后广播起飞后广播女士们，先生们：我们飞机已经离开_前往_，沿这条航线，我们飞经省份有_，经过主要城市有_，我们还将飞越_。在这段旅途中，我们为你准备了XX餐。供餐时我们将广播通知您。下面将向你介绍客舱设备使用方法：今天您乘坐是XX型飞机。您座椅靠背能够调整，调整时请按座椅扶手上按钮.在您前方座椅靠背口袋里有清洁袋,功您扔置杂物时使用。在您座椅上方备有阅读灯开关和呼叫按钮。假如你有需要乘务员帮助,请按呼唤铃.在您座位上方还有空气调整设备，你假如需要新鲜空气,请转动通风口。洗手间在飞机前部和后部.在洗手间内请不要吸烟 第48页Ladies and Gentlemen:We have left_for_.Along this route,we will be flying over the provinces of _,passing the cities of _,and crossing over the _ Breakfast(lunch,supper)has been prepared for you.We will inform you before we serve it.Now we are going to introduce you the use of the cabin installations.This is a XX aircraft.The back of your seat can be adjusted bu pressomg the button on the arm of your chair.The call button and reading light are above your head.Press the call button to summon a flight attendant.The ventilator is also above your head.By adjusting the airflow knob,fresh air will flow in or be cut off.Lavatiories are located in the front of the cabin and in the rear.Please do not smoke in the lavatories.第49页餐前广播餐前广播女士们，先生们：我们将为您提供餐食（点心餐），茶水，咖啡和饮料。欢迎您选取。需要用餐旅客，请您将小桌板放下。为了方便其它旅客，在供餐期间，请您讲座椅靠背调整到正常位置。谢谢！第50页Ladies and Gentlemen:We will be serving you meal with tea,coffee and other soft drinks.Welcome to make your choice.Please put down the table in front of you.For the convenience of the passenger behind you,please return your seat back to the upright position during the meal servie.Thank you!第51页见意卡见意卡女士们，先生们：欢迎你乘坐中国XX航空企业航班，为了帮助我们不停提升服务质量，敬请留下宝贵意见，谢谢你关心和支持！Good morning(afternoon,evening),Ladies and Gentlemen:Welcome aboard XX Airlines,comments form you will be highly valued in order to improve our service,thanks for your concern and support第52页预定抵达时间广播：预定抵达时间广播：女士们，先生们：本架飞机预定在_分钟后抵达_.地面温度是_，谢谢！Ladies and Gentlemen:We will be landing at _airport in about _minutes.The ground temperature is _degrees Celsius.Thank you!第53页下降时安全检验广播下降时安全检验广播女士们，先生们：飞机正在下降。请您回原位坐好，系好安全带，收起小着板，将座椅靠背调整到正常位置。全部个人电脑及电子设备必须处于关闭状态。请你确认您手提物品是否已妥善安放。稍后，我们将调暗客舱灯光。谢谢！第54页Good morning(afternoon,evening),Ladies and Gentlemen:Our plane is descending now.Please be seated and fasten your seat belt.Seat backs and tables should be returned to the upright position.All personal computers and electronic devices should be turned off.And please make sure that your carry-on items are securely stowed.We will be dimming the cabin lights for landing.Thank you!第55页抵达终点站抵达终点站女士们，先生们：飞机已经降落在_机场，外面温度_摄氏度，飞机正在滑行,为了您和他人安全,请先不要站起或打开行李架。等飞机完全停稳后，请你再解开安全，,整理好手提物品准备下飞机。从行李架里取物品时，请注意安全。您交运行李请到行李提取处领取。需要在本站转乘飞机到其它地方旅客请到候机室中转柜办理.感激您选择XX航空企业班机!下次路途再见！第56页Ladies and Gentlemen:Our plane has landed at_airport.The local time is_.The temperature outside is _degrees Celsius,(_degrees Fahrenheit.)The plane is taxiing.For your safety,please stay in your seat for the time being.When the aircraft stops completely and the Fasten Seat Belt sign is turned off,Please detach the seat belt,take all your carry-on items and disembark(please detach the seat belt and take all your carry-on items and passport to complete the entry formalities in the terminal).Please use caution when retrieving items from the overhead compartment.Your checked baggage may be claimed in the baggage claim area.The transit passengers please go to the connection flight counter in the waiting hall to complete the procedures.Welcome to _(city),Thank you for selecting XX airline for your travel today and we look forward to serving you again.Wish you a pleasant day.Thank you!第57页旅客下飞机广播旅客下飞机广播女士们，先生们：本架飞机已经完全停稳（因为停靠廊桥），请您从前（中，后）登机门下飞机。谢谢！Ladies and Gentlemen:The plane has stopped completely,please disembark from the front(middle,rear)entry door.Thank you!第58页