Unit-5-at-the-hotel.ppt

Unit 5At the Hotel!Look at the picture and discuss1.Where are they?2.Who are they?3.What are they doing?You will be able to:1.help guests book rooms.2.help guests check in and out.3.use the passive voice.1Warming up3Reading and Writing5Language in Use10My Progress Check8Around the World4Grammar 6Skill Practice7Pronunciation Exercise9For Better PerformanceContents2Listening and SpeakingListen and fill in the card.听录音，然后填写登记卡。book a roomWarming upKey Sentences1.Id like to check in/out.My name is2.Youve booked a single/double room.3.Heres the bill/receipt,sir.2doublesinglecheck in14BrownRobertKey sentencesClerk:This is.Hotel.Can I help you?Clerk:What kind of room would you like,single or double?Clerk:When would you like to check in/out?Clerk:That will be.a day,including breakfast.Clerk:And your name please?Clerk:Can you spell it?Guest:Id like to book a room for.Guest:Guest:OnGuest:Thats fine.Guest:Guest:SmithMike16Listen and match.听录音并连线。Warming up1gift shopfront deskmeeting roomguest roombargymLook and sayformID cardpassportVisa cardCard keyreceiptListening and SpeakingLearn these words and expressions.学习这些词语。passportexactlyfill incheck outbeginbillVisa cardreceipt1Mr.BeanCheck in at the hotelListening and SpeakingListen and choose.听录音，然后选择正确答案（不唯一）。2Hello.May I help you?Hi.Id like to check in,please.Myname is Robert Brown.Heres mypassport.Oh,yes,youve booked a single roomfor four nights?Exactly.Could you fill in the form,please?Sure.Thank you.Your room is 1830 andhere is the card key.Enjoy your stay.Thanks.Clerk:Brown:Clerk:Brown:Clerk:Brown:Clerk:Brown:Listening and SpeakingLanguage Tips:一般预订房间时要说明房间的种类，如 single room,double room,standard room（标准客房），suite（套房）和 deluxe room（豪华套房）等。外国客人退房时常用信用卡（credit card）结账。常见的信用卡有Visa,MasterCard,American Express,Union Pay 等。2.What does the clerk need to do?Fill in the form.Show his passport.Pay the bill.Check the name.Show the bill.Give him the card key.1.What does Mr Brown need to do to check in?Group work1.Role play.(角色扮演读对话）2.总结check in的句型，两个总结Clerk的对话内容，两人总结Guest的对话内容Check inClerk：Guest：Hello,May I help you?Youve booked.for.Could you fill in the form,please?Thank you.Your room is.And Heres the(card)key.Enjoy your stay.Id like to check in,please.My name is.Heres my passport/ID card.Exactly/Yes.Sure/Ok.Thanks.vListening and SpeakingGood morning.Id like to check out.Room 1830.One moment,please.Room 1830.Mr Robert Brown.Four nights.Beginning on 14 April.Thats right.Heres the bill,sir.OK.Here is my Visa card.Thank you,sir.Heres your card and receipt.Have a nice day!Thank you.Bye.(On the morning of 18 April)Clerk:Brown:Clerk:Brown:Clerk:Brown:Brown:Listening and Speaking4.What does the clerk need to do?Show his passport.Pay the bill.Say the room number.Show the bill.Keep the passport.Give him the receipt.3.What does Mr Brown need to do to check out?Group work1.Role play.(角色扮演读对话）2.总结check out的句型，两个总结Clerk的对话内容，两人总结Guest的对话内容Check outClerk：Guest：One moment,please.Room.,Beginning on.Heres the bill,Sir.Thank you.Heres your card and receipt.Have a nice day.I d like to check out.Room.Thats right.Ok,heres my Visa card.Thanks.Listening and SpeakingLearn the words and expressions and then complete the dialogues.学习这些词语，然后用其正确形式填空。3fill inbeginbillcheck in1.May I help you,sir?Yes,Id like to _.Could you _ the form here,please?Sure.2.Four nights._ on 14 April.Thats right.Here is the _,sir.Thank you.check infill inBeginningbillhomework1.Make a dialogue about check-in or check-out,and then role-play it.设计一个入住或退房的对话并表演出来。2.以小组为单位收集不同星级酒店的标准以及其配套设施的英语表达。一星级酒店一星级酒店设备简单，具备食、宿两个最基本的功能，能满足客人最简单的旅行需要。二星级酒店二星级酒店设备一般，除具备客房、餐厅等基本设备外，还有卖品部、邮电、理发等综合服务设施，服务质量较好，属于一般旅行等级。三星级酒店三星级酒店设备齐全，不仅提供食宿，还有会议室、游艺厅、酒吧间、咖啡厅、美容室等综合设施。这种属于中等水平的饭店在国际上最受欢迎，数量较多。四星级酒店四星级酒店设备豪华，综合服务设施完善，服务项目多，服务质量优良，室内环境艺术，提供优质服务。客人不仅能够得到高级的物质享受，也能得到很好的精神享受。A five-star hotel五星级酒店五星级酒店这是旅游酒店的最高等级。设备十分豪华，设施更加完善，除了房间设施豪华外，服务设施齐全。各种各样的餐厅，较大规模的宴会厅、会议厅、综合服务比较齐全。是社会、会议、娱乐、购物、消遣、保健等活动中心。Lets reviewbarguest roommeeting roomgift shopgymfront desklaundrytelevisionInternet accessChinese foodair conditioningfridgeWestern foodReading and WritingRead the words and expressions.读以下词语。你认识哪几个？pleasedwithinwalking distanceair conditioningroom serviceprovideavailableat your service1Reading and Writing5Read the dialogues.Guess where they take place and then actthem out.读这些对话。猜一猜它们发生在哪里，然后表演出来。Can I help you?Yes.Id like a cup of coffee.One moment,please.May I help you?Yes.I want to have a swim.OK.This way please.What can I do for you,sir?I need my shirt washed.OK.Can you fill in the laundry list,please?123Reading and WritingRead the text with these questions in mind.带着问题读课文。1.How far is it from Tianshan Hotel to the downtown area?2.What services does the hotel provide?WELCOME TO TIANSHAN HOTELTianshan Hotel is a four-star hotel and its close to the centre of the city.Its within walking distance to the downtown area.Accommodation There are 150 standard rooms and 59 single rooms,all with television,Internet access,fridge and air conditioning.Dining Service Both Chinese and Western foods are served and room service will be provided at your request.Bar You can enjoy a cup of coffee or your favourite drink in the bar,which is open 24 hours a day.Laundry If you have any laundry,just dial 1401.Laundry service is available from 7:00 am to 10:00 pm.We are pleased to be at your service.2点击图片连线a.How far is it from Tianshan Hotel to the downtown area?b.How many rooms are there in Tianshan Hotel?c.What will you eat in Tianshan Hotel,Chinese or Western Food?d.When is the bar open?e.Whats the laundrys telephone number?f.When is the laundry open?Read and answerIts within walking distance to the downtown area.Therere 150 standard rooms and 59 single rooms.Both Its open 24 hours a day.1410.Its open from 7 am to 10 pm.Reading and Writing3Fill in the blanks with the words and expression.用下面词语的正确形式填空。serveavailablebaropen1.Does Tianshan Hotel _ Western food?Yes.Both Chinese and Western foods are _ here.2.Is the health club close to the city centre?Yes,its _.3.Does the hotel have a _?Yes,its _ 24 hours a day.serveavailablewithin walking distancebarMatch paragraphs 2-5 with the pictures.将第2段至第5段与相应的图片匹配。4within walking distanceopenconclusion地点:设施:服务项目:小组讨论，总结出如下内容：小组讨论，总结出如下内容：In downtown areatelevision,fridge,air conditioning,Internet accessrestaurants,bars,laundry,room serviceGrammarLanguage in UseComplete the sentences with the correct verb forms.选择正确的动词形式完成句子。1.My car _ behind the hotel every day.(parks/is parked)2.Is English _ in many countries around the world?(speak/spoken)3.Every student _ a new notebook.(gives/is given)4.The card key _ to the front desk yesterday.(returned/was returned)5.The bill _ in cash tomorrow.(will pay/will be paid)6.This hotel _ last year.(built/was built)is parkedspokenis givenwas returnedwill be paidwas builtSkill PracticeListen to the dialogues and then fill in the missing information.听录音，然后将对话中的信息填入表内。1.A:Garden Hotel.Can I help you?B:Yes.Well have a meeting here.How many rooms do you have?A:We have 150 rooms.2.A:Hello.May I help you?B:Yes.Wheres the health club?A:Its on the 3rd floor.13.A:Hotel bar.Can I help you?B:Is it closing time already?A:No.It is open 24 hours a day.Number of roomsBaron the 3rd floorHealth Club150open 24 hours a daySkill PracticeMatch the expressions and responses.Then make a dialogue with them.匹配句子，然后用其设计一个对话。21.May I help you?2.OK.Whats your room number,please?3.Let me see Yes,a single room.Four nights.4.Heres the bill,sir.5.Thank you,sir.Heres your card and receipt.a.Room 1830.b.Thank you.Bye.c.Id like to check out now.d.Thats right.e.OK.Here is my Visa card.Pronunciation ExerciseListen and repeat.听录音，然后跟读。checklunchchaircheapteachwhichjuicefridgevegetablejoinsuggestbridge1.Tall trees catch much wind.树大招风。树大招风。2.A little knowledge is a dangerous thing.一知半解，自欺欺人。一知半解，自欺欺人。/t/d/Around the World1.Where was the first motel built?2.Why do many people prefer motel to hotel?The first motel was built in California,the USA.The name“motel”comes from“motor hotel”.Motels mainly serve guestswho are motoring,that is,on long carjourneys.Therefore,they are nearly alwayslocated at the side of main roads so driverscan find them easily.Motels are generally functional ratherthan beautiful because people only use themto sleep.Motel rooms,therefore,are usuallycheaper than hotel rooms.But people areable to have a shower,watch TV and make acup of tea or coffee.Now motels are becomingpopular in some other countries,too.Language Tips:I stayed in a really old motel last night.They sent me a wake-up letter.1.Where was the first motel built?2.What kind of guests do the motel serve?3.What does the name of Motel come from?4.Why do many people prefer motel to hotel?5.What services does the motel provide?1.Where was the first motel built?2.Why do many people prefer motel to hotel?Around the WorldThe first motel was built in California,the USA.Motels are generally functional and motel rooms usually cheaper than hotel rooms.3.What kind of guests do the motel serve?4.What does the name of Motel come from?Around the WorldThe guests who are motoring.Motor Hotel.5.What services does the motel provide?Have a shower,watch TV and make a cup of coffee or tea.For Better PerformanceHelp the guests find suitable hotels.读下面的信息，帮助客人找到适合自己的宾馆，并说出原因。Tianshan HotelIn downtown area;television,hot water,air conditioning,Internet access;Business Centre and shops,restaurants,bars,swimming pool,gym,laundry,room servicePrice:600 yuan/doubleroom/per nightYouth HotelGuesthouse;30 minutes drive to the citycentre;television,hot waterPrice:90 yuan/double room/per night;20 yuan/per bed ina shared four-bed room1For Better PerformanceGarden HotelIn scenic area;television,hot water,air conditioning;Chinese restaurant;laundry,child carePrice:360 yuan/doubleroom/per nightNow read the information of the guests.A:a family(father,mother and two small children)on holidayB:two students on travel in summer vacationC:a foreign businessman on a business tripLearning Tips:快速查找信息最好的方法是查读（scanning）。）。它是一种快速浏览的阅读技巧，侧重对所需信息的快速定位，而不是获取全文意思。For Better PerformanceRead the email of a guest to his friend.读一封酒店顾客写给朋友的电子邮件。Subject:Great hotelFrom:DTime:22:09 pm,28 Sept.2010To:BHi Bob,Its midnight and I just thought Id drop you a few lines.Im in theHoliday Inn,Beijing.Ive been here for four days now.Its very nicemodern facilities and good service.My room is quite big and comfortable.Best of all,the Internet is really fastjust what I need!Ive just had a swim in the hotel pool,which is open 24 hours a day.Yesterday I went to the gym.Theyve got a great trainer there,who seems very knowledgeable and helped me work out.The Western restaurant is good.I had a huge meal there the day I arrived.I was starving after the long journey!Anyway,Im leaving tomorrow but will be back here again on Sunday!Would you like me to book you in for your next visit?I know youd like it here!Cheers,David2For Better PerformanceNow write an email to your friend to introduce a hotel.给你的朋友写一封电子邮件，介绍一家你熟悉的宾馆。3My Progress CheckWords I have learned in this unit are:Now I know _ new words.More words I know in this unit are:availablebarbeginbillbookdistancedoubleexactlygympassportpleasedprovidereceiptsinglewithinMy Progress CheckPhrases and expressions I have learned in this unit are:air conditioningat your servicebook a roomcheck incheck outfill inroom serviceGreat!Now I know _ useful phrases and expressions.More useful phrases and expressions I know in this unit are:Visa cardwalking distanceMy Progress CheckI can:help guests book rooms.use the passive voice.help guests check in and out.I even can:help guests book suitable hotels.write an email to introduce a hotel.What progress I have made!Im happy._