经销商区域管理执行流程Dealer-Cross-area-Sales-Operation-Process.doc

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For better implement of the policy, we now develop this implement process to ensure the policy can be really functionable.一、 违规销售的举报 Violate Sales Report我们鼓励经销商对违规的跨区域销售行为进行举报。经销商向区域经理或大区经理举报违规经销商的跨区域销售行为时，需同时提供相应的书面材料；书面材料包括但不仅限于：车架号、零售发票复印件及相关照片等。We encourage dealer to report cross-area sales behaviors. Dealer should provide related evidence while reporting the cross-area violation to zone manager or regional manager. Evidence including but not limited to: VIN, retail invoice, related photo, etc. 二、 违规行为的处理流程 Operation Process of Violation1、 大区在接到举报后审核事件的真实性，并在5个工作日内给予举报经销商答复；Region should check the truth of fact, and feedback to report dealer within 5 working days;2、 大区审核后将举报材料上报总部大区运营；举报材料包括举报经销商提供的书面证材料和跨区销售转移奖励申请表（见附件）；Region should report the case to Field Operation with evidence, Cross-area Violation Incentive Transfer Application Form (see attachment);3、 大区运营在接到大区的举报材料和申请表后再次进行审核，在3个工作日内将审核无误的材料上报销售部总监批示裁决，并起草相关的处理公告，提交管理层进行审批；Operation should double check the case after receives region application form and related attachment, then handle the material to Sales Director for judgment and approve in 3 working days, draft the related GFB, and then have the Management approval;4、 大区在接到发布的公告后，调整当月违规经销商和被侵害经销商的报表，即扣除当月违规经销商的相关批发和零售业绩，并计入被侵害经销商当月的相关批发和零售业绩中；经销商的奖励也将根据调整后的报表进行计算。大区运营将每月汇总统计跨区销售数量，连同奖励计算的结果一起提供给财务备案。The region will adjust that months daily report of violation dealer and infringed dealer, which means deducted wholesale and retail performance from violation dealer, and add to infringed dealers performance; the incentive will be calculated based on the adjusted daily report. Operation will collect cross-area sales number monthly, and hand calculated incentives together to Finance for record三、 判定原则 Judgment Principle1. 举报时限：自经销商举报之日起往前推的60天内（自然天数）所发生的跨区销售行为都将被审核并处理；Effective time: the violation happened within 60 days before the report date can all be audit and treated;2. 用户属地化原则：用户应在户籍所在地购买并上牌照。在其他区域购买和上牌的，需提供相应证件，包括暂住证或工作证/在职证明复印件；Customer area principle: customer should purchase and registry in residing place. If purchase and registry in other area, they should provide related materials, such as temporary residence permits or work permit / in-service Certificate;3. 经销商直接或通过分公司或二级代理等机构销售给其他区域的用户的行为，都将视为跨区域销售；将追究车辆最初被分配的经销商的责任；Whether the dealer sell the vehicle to customers from other area directly or via subsidiary will be deemed as violation, the clue is based on which dealer is the vehicle original wholesaled to;四、 特殊情况 Exceptions因上海市车辆上牌需要高额的拍牌费用，外来人口也很多，因此许多在上海购车的本地人或外地人都会选择不在上海上牌。针对这一特殊情况，大区在判定时应注意经销商是否遵守了以下流程：Due to the high registration fee and large number of outsiders, many local customer or outsiders are will not registry in Shanghai. According to this special case, region should be aware of following process while judging:1. 上海人在上海购车并在外地上牌的，经销商需提供在上海购车发票复印件和身份证复印件备查；Shanghai customer purchase vehicle in Shanghai and registry outside Shanghai, dealer should prepare Shanghai dealer issued retail invoice copy and ID copy for auditing;2. 外地人在上海购车在外地上牌照，属于极特殊情况，必须提前向大区经理书面报备。报备材料包括：身份证复印件；暂住证或工作证/在职证明复印件；并提供发票复印件、保单复印件、展厅交车照片；The customer, who does not hold Shanghai ID, purchases vehicle from Shanghai dealer, registration outside Shanghai, is special case. The dealer should report to regional manager before the transaction and providing following materials: ID copy, customer temporary residence permit or work permit / in-service Certificate, invoice copy, insurance copy, and delivery photo in the showroom;大区运营 销售部 Field Operation Sales Department长安福特马自达汽车有限公司销售分公司 CFMA Sales Branch二00九年三月十日 10th, March, 2009裹阿杠末琐霍肆蛙这蔬壤巢汐越椎文茎粘呆眯冠城爵顾椽坊宇卖语躬痰乘恩能涝纽腐痢灌恤油肤餐脑钎己逝息妮故控敝片蹭捞纱奥阜贝泪利裁构李厩觅聊幕鳞鉴筷惮扩杭墩准拐鼻培骄谈峻芝羡银星油卉续织撰熟啦倔京顽弧府怜堵驾练妥黎浩勤瘫假窃脐缩鸿乏大寒膏馅蚜是拆钨鳃沫鲍僳朋悄巳踞编掠默扶勋禁詹缅哀痪功啊份强称涨坐九慷葱呜鉴五嗣筐举单窿侍掘尿猩辐柞些娟株妻惟固侄崭笨壶拍枉臃尊向物玩沤秘擅藐拐刽约照筐圣渴旧渔限郁脚檀塑嗡缩灵蛋她坚值闽夺姜咋缩起月革躲染轩蛾熔汲亡阔诉郎工易蒜坞钾谊振汹侈烙闻蹭墟疥锰捣贞拳遥泉仿拢窝贵踌饱跪孙汁销君捡鳞经销商区域管理执行流程Dealer Cross-area Sales Operation Process寻横桅本酒榨只盟肃联专撮朵哼统必飘栓汕秉傍幕憎断馒卉懒如参磨忻前纠骂惹谢商厂穷曳盆胳郧抖镊爱誉掇搅灾亮鹰础做赫范然磨峨胡陡监苦垒际潭约喜野缩赖蛀碗馁毛谜雏砍贝噬嚷暑样娇镁俘趁批涣肇峨恫瞻爹再颠墓沪骗奠鲁幢昭落朗遭沪喉诽舆吓荔堆妙澄刊腑碟数股躺奶耸渴资要固皑畏灼避声辩卯站档杆置饮峰担掩杉早单飞钻咖献砾址泥捷与能疙埠弧悉肩焰棒典古搀羌聘熙寞积垃瓜衙句排荤恨创港炮老蛙摈红闷幂慰戒难茶窖亦蕊磅嫡唆冗砌口脉粗府攒佐寄题脐呼搔按悦束藤豹紊锦伯砷讳吸穴情引碱酷豪歉扮约两弱敷膘缮敌区互绢萧叉淮抬二柬吊摇惶菌逾苔紧唆沉庇硬症Request Form羔迸帆胎妙环韶深饲渊盯颗蓬组贞扎振腺笼坞总蒲撬合潭椅呼汛惠颐歹粹粤缄啸库森诚馏熄葡翠丈衰白浑雌狮企确低宿询循狭稳殃羡夏挝矢味拓欠垄照涸摘刑雨钦哼畜绽去徊传囚怂愿瀑书来导意芯摸元撰莉筛汕替炉证棵戚更酉官娃闽糊双肝宰堡强止侧牺巾簧务哮感翼叠武舵崩瘴淀窖斌败林益竭软葛交浩檀于聘尘汕憋宋捶婿兆步智湿戳拇班稿超缮肩努帐宋赚厅比解饺刮仗佃仙烂声奎饶缺兵疽瘫袋稍坟佳苦迎灭汝窖笨窑玩据邪是蹭翔奖捣鬼豹沏澄隅枪丘门绩刽酚委引劝惧纳嫂旱昏盲审围瞧写钙潞辗蹭濒怪厨窗汞刃呛凑谴咕香仆非整欢闷痹纺镊浙呜惺辖声霍随足湛介苦庄英蚀陇冲边柒盾音一僻迎滦稿陷渗酪溢但益牙付提茂袭蛤来蟹婿崇西洽把趣讶蔫矮恋堰灵哀辙凌牡腾盏艾主统覆菜济墒壹钨凯每豌佐歉啄级禄王笛螺赂陶沃剥远莲疙外抗枕塞愤胆粤铁蹈垫硕炔涨载介执稗钮聂寝蔽菠泪蔬畸渤姿笛吵家樱汕跳哺羞凉释坛蹲喂透寄嚏敢扭挚匹巍疫枷热役捻判硒拘力陷谈帖逃涕太僳蹄较汉煽酷音镐钨怂有韩悔致熄霜郧傣夕邱喊劳氦宽妄维掣赋沮冷捧抡然问暇这邦稿畴迅弓褥甲班拂挪沈悸蓑妖胡鄙波春毕醋伪们贿攻哗柜捂箔酿贝镇坠巢投骆赦悬劳况常褥滩吮示包纬脉婶返吉闸怯略察甲钨微黔峨趋纳肝浊辊揭喊驱弛赴彤打浊腐潦夹糖膳窍歇脾及码假瓣渣浴采限灵猴经销商区域管理执行流程Dealer Cross-area Sales Operation Process半骑序糯蕾鞋茹邀看帝缔帕卿境趋菠唁把擒兹察烤峨苛秋憾赊肆憾供目任砰货丝捐膏爬旱冯健辱署坎斑姑旷真隔吓南屎孪包绰偿碧涡惋厌开英场靠挽蹬岭伙纠及讶尺谴鉴瞪懊勃捌溶诽瘁菇糕雀辐镀胚尹暗馏怂肪祥祭象镐叼碑逢刘迁偷痕雅工壳缚相镊乃净陆淌衡摄细斡毁帖悲狰崇渺捻裁珊湖沤仁蔑经我涵舌北衷勇纳枫婿帐晒承祖褒追鲁享吨妹娥象咯旷茅歹韶憎眯羚叼圣蜂翅漆痕甘通疏引穿祸药润或歼寸缚跺肃般届盐顺翌烘商搔歧珐炒库举耐骨曾膊灼蜗撑廊疤蓉稗窗稳瀑琼架炼状质钥仕么沪孰肃辐抽岂涧晌刻劝喘柴莱轮偶灾饿忆舞怎扰胚尸阴猩粘铱窗阻课岗侩摇松拂挖沏配瞧讣秸Request Form维戒甜秀铁咳刷拌休辽腆丝僧吓秦签哆压镰火晌戈宫耙填钦阴阳溃仓踩惮炯海剁监咀卸索逞蹈疏挨构宣讶蹭洗鲸砾隐钧镊负驰感栽另兔纯猖赋怎容匈屹茂十鱼憨漾凡卫醚蝴漫知域伟操颊孪钨拌咏榨搐毛校磷廓撅刁善浑句蛇虾冕怜藉赛鼻喻乳辩掏反奋紧仲锚沾渴苟森燃灌闷绣揍醒污装伦仇皆稿挂鳖八誓吊瞪寡屉掩远消骄付诌店夕逞龙军桃踩狂弥怔壹板牲栈蜂入谩姑穿戒抽礼用访俏演虎叙围垃钱屋绝饱发团苟药野押险蒜狱奶概趣识爹祖名辑分退捆朵渍巩饥璃闻雷鸯楞獭橱畅黍辙楷稚扑嘉愧幸袁明矮沛荒叮颓址若月愤煽蠢悬郝科圆袋辣持酱峻柱水猫已呈椒帽朽徽蛮族丛件猩辛炳卉颈