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(page7)Firstimpression:Thissectionintroducestheideathat,inbusinesslife,itsimportantnotjusttobeefficientanddoyourjob,butalsotolookandsoundfriendly,confident,sincere,andhelpfulandnotunfriendly,insincere,shy,orunhelpful.Peopleindifferentcountrieshavedifferentideasofwhatsoundsfriendly,politeorsincere.第1页第2页alertdistinctfriendlyconfidentcalmhonestskillfulintelligentnicehelpfulpolitesleepyunclearlazydishonestclumsystupidprejudicedInefficientnastyunhelpfuloff-handrudeA：What impression do you try to give to the people you deal with in business?B:I try to be pleasant,sincere and efficient.A:What impression do you try not to give?B:try not to be unfriendly,shy and aggressive.第3页Keypointtomeetpeopleforthefirsttime:ANiceSmileandFriendlyEyeContact第4页(page9,A)AnAustralian,anIndian,aBrazilian,aNewZealander,aCanadian,aNorwegian,aFrenchmanorFrenchwomenorFrenchperson,ASaudiArabian,aDutchmanorDutchwomenorDutchperson,aSwede,aHungarian,anAmerican句型练习：句型练习：A：I come from China.B:If you come from China,You are a Chinese.第5页第6页第7页1.4Focusesmoreonnonverbalbehaviors:gestures,paralanguagesandbodylanguages.(mylecture)1)makesurethatotherpeoplefeelcomfortabletalkingtoyou2)yourtoneofvoice:(Why,Whyisthat,Really)3)yourexpression:unchangingsillysmile,frown,watchtime4)thenoisesyoumake:blinking,sighing,clickyourpen,tapingyourfoot,“itisverygoodofyoutoseemeyawn.sighnow,ifIcouldhavejustfiveminutesofyourtime?”第8页5)Yourbodylanguage:thewayyoustandandsit:ifyouhaveyourarmcrossedyoumaylookdefensive.Ifyouslumpinthechairyoumaylooksleepy,ifyousituprightwithyourshouldersback,youmaylookeagerandalert.Overdoinganyofthesethingswillshowthatyouareinsincere.6)Yourappearance:differentbusinessclothes,areacceptableindifferentcountriesandcompanies.Blackshoeswithwhitesocks,atie,longhair,nail,7)Yoursmell,touseperfume,deodorantstocombatbodyodour,differentculturefindsdifferentsmellunpleasant.第9页第10页第11页第12页第13页第14页第15页第16页第17页Answerthefollowingquestionsaboutbusinessculturebothbypicturesandwords.PPTtask1:Whatkindofclothesarewelcomeinyourcompany,andwhatkindofclothesarenot.PPTtask2：Inwhatwaysdoesyourcompany/businesshavebusinessrelationswithforeigncountries.List3-5ways(你们企业与国外企业又怎样联络)第18页第19页第20页第21页第22页第23页第24页
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