1、(page7)Firstimpression:Thissectionintroducestheideathat,inbusinesslife,itsimportantnotjusttobeefficientanddoyourjob,butalsotolookandsoundfriendly,confident,sincere,andhelpfulandnotunfriendly,insincere,shy,orunhelpful.Peopleindifferentcountrieshavedifferentideasofwhatsoundsfriendly,politeorsincere.第1
2、页第2页alertdistinctfriendlyconfidentcalmhonestskillfulintelligentnicehelpfulpolitesleepyunclearlazydishonestclumsystupidprejudicedInefficientnastyunhelpfuloff-handrudeA:What impression do you try to give to the people you deal with in business?B:I try to be pleasant,sincere and efficient.A:What impres
3、sion do you try not to give?B:try not to be unfriendly,shy and aggressive.第3页Keypointtomeetpeopleforthefirsttime:ANiceSmileandFriendlyEyeContact第4页(page9,A)AnAustralian,anIndian,aBrazilian,aNewZealander,aCanadian,aNorwegian,aFrenchmanorFrenchwomenorFrenchperson,ASaudiArabian,aDutchmanorDutchwomenorD
4、utchperson,aSwede,aHungarian,anAmerican句型练习:句型练习:A:I come from China.B:If you come from China,You are a Chinese.第5页第6页第7页1.4Focusesmoreonnonverbalbehaviors:gestures,paralanguagesandbodylanguages.(mylecture)1)makesurethatotherpeoplefeelcomfortabletalkingtoyou2)yourtoneofvoice:(Why,Whyisthat,Really)3)
5、yourexpression:unchangingsillysmile,frown,watchtime4)thenoisesyoumake:blinking,sighing,clickyourpen,tapingyourfoot,“itisverygoodofyoutoseemeyawn.sighnow,ifIcouldhavejustfiveminutesofyourtime?”第8页5)Yourbodylanguage:thewayyoustandandsit:ifyouhaveyourarmcrossedyoumaylookdefensive.Ifyouslumpinthechairyo
6、umaylooksleepy,ifyousituprightwithyourshouldersback,youmaylookeagerandalert.Overdoinganyofthesethingswillshowthatyouareinsincere.6)Yourappearance:differentbusinessclothes,areacceptableindifferentcountriesandcompanies.Blackshoeswithwhitesocks,atie,longhair,nail,7)Yoursmell,touseperfume,deodorantstoco
7、mbatbodyodour,differentculturefindsdifferentsmellunpleasant.第9页第10页第11页第12页第13页第14页第15页第16页第17页Answerthefollowingquestionsaboutbusinessculturebothbypicturesandwords.PPTtask1:Whatkindofclothesarewelcomeinyourcompany,andwhatkindofclothesarenot.PPTtask2:Inwhatwaysdoesyourcompany/businesshavebusinessrelationswithforeigncountries.List3-5ways(你们企业与国外企业又怎样联络)第18页第19页第20页第21页第22页第23页第24页