CiscoWorks培训基础手册专业资料.doc

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Cisco Works 培训手册一．概述 Cisco Works 是Cisco公司开发网络管理工具，重要用于Cisco 设备管理，它涉及各种管理模块，当前，咱们只使用其中几种，分别是： n Cisco View： n Traffic Director： n Campus Manager：二．使用指引 n CiscoWorks server 1．概述 Ciscoworks是Cisco公司开发网络管理工具，涉及各种管理模块，而这些管理模块几乎所有以CiscoWorks Server为平台进行应用。它并不具备网络管理功能，只是为其她应用模块提供了某些管理服务。 2．使用CiscoWorks Server ² 登录填写相应顾客名及密码，点击“connect”，浮现如下窗口： ² 配备CiscoWorks Server Ø 设立顾客账号为了保证网管系统安全性，CiscoWorks Server提供了一种多级顾客权限管理系统，系统预先设立了两种顾客： guest ——(no password required，user role = Help Desk) admin ——(password = admin，user role = super user)，该顾客可以使用系统中所有应用程序。顾客级别管理，见下表： Level Description 0 Help Desk 1 Approver 2 Network Operator 4 Network Administrator 5 System Administrator 查看顾客级别，点击： CiscoWorks Server>Setup>Security>Permissions Report 下面是不同级别顾客管理权限： All Users 查看权限 Displays predetermined set of applications，tools，and product features each user role can access CiscoWorks Server>Setup>Security> Permissions Report 更改密码 Allows users to modify their account password CiscoWorks Server>Setup>Security> Modify My Profile 查看当前其她顾客 Displays information about currently logged in CiscoWorks users and allows users to send a broadcast message to others CiscoWorks Server>Setup>Security> Who Is Logged On Admin Tasks 增长顾客 Creates a new user and provides appropriate user access level to CiscoWorks CiscoWorks Server>Setup>Security> Add Users 删除顾客 Removes user from list CiscoWorks Server>Setup>Security> Modify/Delete Users 修改顾客 Allows updates to user information，such as email address，login name，password，and access level CiscoWorks Server>Setup>Security> Modify/Delete Users Ø 安装客户端程序管理在本地安装某些应用程序，以提高系统性能，每当使用客户端浏览器与Server端建立连接时，就可以选取与否安装Client Application Manager (CAM)，或者点击菜单安装： CiscoWorks Server>Setup>Client Manager Admin ² 管理CiscoWorks server Ø 基本管理工具查看安装软件包——CiscoWorks Server >Administration> Package Options 查看Log文献——CiscoWorks Server>Administration> Log File Status Ø ² 数据管理重要是定期做某些数据存储工作 ² back-end进程管理 CiscoWorks Serve使用back-end管理正在运营程序，详细如下： Start process——CiscoWorks Server>Administration> Process Management>Start Process Stop process——CiscoWorks Server>Administration> Process Management>Stop Process View processes——CiscoWorks Server>Administration> Process Management>Process Status View process failures——CiscoWorks Server>Administration> Diagnostics>Process Failures ² 管理Jobs and Resources Cancel a scheduled job——CiscoWorks Server>Administration> Job Management，then select Stop Job Remove a job——CiscoWorks Server>Administration> Job Management，then select Remove Job Unlock an orphaned resource——CiscoWorks Server>Administration> Job Management，then select Free Resource n Cisco View 1．概述 CiscoView是一种基于SNMP图形化设备管理工具，它可以提供对设备实时查看，它采用client-server模式。 2．功能 ² 设备前、背面板图形显示，涉及板卡、端口状态 ² 对板卡、端口进行配备 ² 实时查看设备运营状况，如端口运用率等等 ² 提供Telnet等工具 3．使用指引运营Cisco View之后，会看到如下几某些： ² Select Device drop-down list box 显示、选用设备菜单 ² Graphical Device display window 图形化显示设备状况 ² Telnet ² CCO——Cisco Connection Online (CCO) web page ² Cisco Support——Opens the TAC Mailer dialog box for sending reports to the Cisco Technical Assistance Center (TAC) group ² Preference——设备参数设立 ² 设备配备环节：第一步：Select Device Manager > Cisco View 第二步：输入一种设备IP地址第三步：鼠标双击选中设备，显示所需配备信息第四步：进行配备 n Traffic Director 1．概述 ² 功能用来监测、记录网络流量，协助管理员进行流量分析工具。Traffic Director流量监控系统涉及一种集中管理控制台，以及分布在网络中进行数据采集代理（Agent），使用Traffic Director，可以实现如下功能： Ø 监测网络就两 Ø 设立流量阀值并且在流量达到阀值时告警 Ø 收集记录信息并纪录 Ø 对流量进行记录，并生成相应图表以便查看 Ø 实时查看网络流量状况 ²合同 Traffic Director是基于SNMP、RMON网管工具，因而可以对不同厂家设备构成网络、不同拓扑构造网络进行流量记录。 Ø SNMP（Simple Network Management Protocol）——原则网络管理合同，它定义了网络控制台和代理之间如何进行通信，在咱们这个系统中，代理普通是一台互换机、探针等。这些设备收集数据以供管理员进行记录、分析、监测，Traffic Director支持SNMP和SNMPv2C Ø Remote Monitoring (RMON) Management Information Base（MIB）——定义了网管代理提交那些信息给控制台 2．基本概念在Traffic Director使用中，咱们会涉及到某些概念： ²Domains ²Filters ²Properties ²Agent Groups ²Roving Agents ²Traps and Alarms ²Trend Reports 3．Traffic Director 合同模型如图：上面是Traffic Director合同模型与OSI模型关系 4．RMON 简介 ² 简介 Ø 全称：Remote Network Monitoring Ø RMON是SNMP MIB扩展 Ø RMON原则是由IETF制定 ² RNON MIB设计目的 Ø 扩展SNMP管理内容 Ø RMON探针支持离线操作 Ø 减少网络负载 ² RMON重要功能 Ø 对网段和设备进行监控 Ø 性能控制 ——防止性网络管理 ——侦察故障及网络趋势 ——设备监控 Ø 故障管理 ——发现问题 ——实时监控网络异常现象 Ø 趋势分析 ² RMON局限性 Ø 信息只能到达链路层 Ø 原则RMON只覆盖以太网和令牌环 Ø 缺少广域网、ATM或其她高速网支持 ² RMON2 RMON功能比较： 5．Traffic Director应用程序简介： ² Traffic Mode Applications 实时显示网络链路层流量状况，见下表： This Application Performs This Function Traffic Monitor 收集、显示数据链路层流量状况 Segment Zoom Retrieves data-link layer statistics，consolidates the data，and displays the consolidated data in graphs. Segment Details Lists all RMON1 statistics and utilization calculation results. Text display. Domain History Displays and updates a real-time graph of various counters from the RMON1 statistics group and utilization calculation results. The period of historical analysis presented begins when you invoke this application and ends when you exit from this application. TopN Talkers Displays，by physical (MAC) address，the most active hosts connected to the network segment being monitored by a selected agent (requires that the host group be enabled in the RMON domain). All Talkers Lists，by physical (MAC) address，all hosts connected to the network segment being monitored by a selected agent (requires that the host group be enabled in the RMON domain). Short-Term History Retrieves and displays short-term snapshots of RMON1 statistical counters stored in an agent's memory buffer. Establishing the parameters of the short-term snapshot is a TrafficDirector administrative function. Long-Term History Retrieves and displays long-term snapshots of RMON1 statistical counters stored in an agent's memory buffer. Establishing the parameters of the long-term snapshot is a TrafficDirector administrative function All Conversations Lists，by physical (MAC) address，all host pairs connected to the network segment being monitored by a selected agent (requires that the conversations group be enabled in the RMON domain). VLAN Monitor Displays real-time activity on individual VLANs by packets，octets，or priority level Custom History Retrieves and displays user-defined MIB variables held in SwitchProbe memory ATM Monitor Displays graphical，real-time ATM network performance information ² Protocol Mode Applications 实时显示网络层流量状况，见下表 This Application Performs This Function Protocol History (per selected protocol domain) Displays and updates a real-time graph of various statistics (packets，bytes，destinations，and errors) and utilization calculation results for the network layer of the network segment being monitored by a selected agent. The period of historical analysis presented begins when you start this application and ends when you exit TopN Talkers (per selected protocol domain) Displays network-layer information of the most active hosts connected to the network segment being monitored by a selected agent (requires that the host group be enabled in the protocol domain) All Talkers (hosts per selected protocol domain) Lists network-layer information of all hosts connected to the network segment being monitored by a selected agent (requires that the host group be enabled in the protocol domain) All Conversations (per selected protocol domain) Lists network-layer information of all host pairs connected to the network segment being monitored by a selected agent (requires that the conversations group be enabled in the protocol domain). Protocol Zoom (per selected domain group) Retrieves network-layer (protocol) statistics and application-layer statistics (children and grandchildren of protocol) from various counters and displays the data in graphs ² Application Mode Applications 实时显示OSI模型中4—7层流量状况，见下表： This Application Performs This Function Application Monitor Retrieves and displays application-layer (OSI layers four through seven) statistics from various counters for the network segment being monitored by a selected agent Application History Displays and updates a real-time graph of statistics (packets and bytes) and utilization calculation results for the application layer of the network segment being monitored by a selected agent. The period of historical analysis presented begins when you start this application and ends when you exit ART Monitor Displays application response times on your network，allowing you to monitor application performance TopN Talkers Displays the most active hosts connected to the network segment being monitored by a selected agent (requires that the host group be enabled in the domain). All Talkers Lists all hosts connected to the network segment being monitored by a selected agent (requires that the host group be enabled in the domain All Conversations Lists all host pairs connected to the network segment being monitored by a selected agent (requires that the conversations group be enabled in the domain). TopN Conversations Displays，in descending order，the most active pairs of hosts on a network segment ² Cross-Mode Applications Data Capture Allows you to retrieve specific data and store the data in a file. You can examine this file at any time using the Protocol Decode application Protocol Decode Detailed examination of the data retrieved using the Data Capture application Domain Discovery Retrieves and lists the names and statistics of all domains and thresholds that have been installed (administrative task) on a selected agent，switch，or DLCI Round Trip Delay Real-time monitoring of ping sweeps configured in SwitchProbe devices Proxy SNMP Real-time observation of MIB values retrieved by SwitchProbe devices in which the SNMP Resource Monitor option is installed，and configured to perform SNMP gets of MIB Objects in devices on the network Test Agent Quickly determines if a selected agent (a common agent or a Frame Relay agent) or selected switch is operational Alert Monitor Alerts you when certain conditions arise on the network segment you are monitoring，or when processes that control report data logging encounter problems retrieving data and generating reports Trend Reporter Generates a wide range of reports to identify usage patterns，gauge network health，and determine the cost of network usage 6．开始运营Traffic Director 第一步：运营Traffic Director，弹出如下窗口：第二步：见上图菜单右半某些，选中下列选项中一项： Traffic——数据链路层信息 Protocol——网络层信息 Application——4到7层信息第三步：见上图菜单左半某些，选中下列选项中一项： Agent、Agent group、Switch、Frame Relay 第四步：选中Domain 第五步：选取需要Application 7．Traffic Director管理程序 ² Config manager 用于Agent、Switch等设备生成、配备、编辑 ² Property Editor 定义某些参数以收集记录成果 ² Config Servers 定义、配备SQL server ² Config Rollup 定义数据在数据库中存储周期 ² Filter Editor 生成、配备过滤器 ² Domain Editor ² Remote Login ² Test Agent ² Alert Monitor ² Trend Reporter ² Report Editor 8．使用Configuration Manager进行配备 ² 一方面，需要配备如下信息才干对Switch进行管理 Ø IP地址 Ø 互换机类型 Ø read and write community strings Ø name of Switch ² Configuration Manager支持如下设备： Ø Agent——Ethernet、Token Ring、FDDI、ATM Virtual Channels、Fast Ethernet、Fast EtherChannel (FEC)、Multiport T1/E1 WAN、Gigabit Ethernet Ø Switches——Cisco Switch Ø Frame Relay Ø Agent Group ² 启动Configuration Manager 第一步：在Traffic Director主菜单选中Admin 第二步：选中Config Manager，弹出菜单如下： Config Manager菜单分左、右两某些： Left panel——添加、编辑、删除Agent、Switch Right panel——显示选中设备配备状况 ² 使用Config Manager配备Switch Ø Remote Monitoring Levels Supported for Switches Ø Learning Switch Ports，VLANs，and FECs Ø Prerequisites for Adding a Switch Definition Ø Roving for RMON1，RMON2，and Extended RMON Ø Adding a New Switch to the TrafficDirector Application Ø Testing the Operational Status of a Switch Ø Viewing Switch Port Properties Files Ø Editing Switch Definitions Ø Deleting Switch Definitions Ø Roving Switch Interfaces (Ports，VLANs，FECs) Ø TrafficDirector Requirements for Roving Ø Multiport Roving---Switch Ports Ø Interpreting Roving Messages Ø Interpreting Roving Messages Ø Setting Thresholds on a Non-RMON MIB Object n Campus Manager Campus Manager是Cisco Works 网管工具中一种模块，它提供了基于Web管理工具使管理员对网络拓扑等进行管理。采用client/server这种构造，从而可以使各种顾客同步访问Server以进行操作。 1． Campus Manager 应用程序 ² Topology Services——用于发现、查看以及监视网络物理拓扑 ² User Tracking——定位、显示网络中顾客及主机 ² Path Analysis——查看数据包在网络中传送途径 2．功能： Ø 查看详细网络信息，涉及设备、链路、端口等. Ø 配备、管理、监视ATM设备 Ø 将网络进行逻辑分割病进行管理。 Ø 生成并管理 LANE services Ø 查看设备、端口属性，并进行配备. 3．使用指引 l Topology Services 选中Campus Manager >Topology Services，应用程序开始运营，浮现如下窗口： Topology Services主窗口显示网络中VTP domains，VLANs，ATM 以及domains，ATM-VLANs，主窗口分为五个某些：Menu Bar，Tool Bar，Tree View，Summary View，Status Bar Menu Bar——包括Topology Service命令 Tool Bar—— 某些快捷键 Tree View—— 显示网络中VTP domains，VLANs，ATM domains，ATM-VLANs Summary View——显示详细配备信息 Status Bar——显示某些系统信息 ² 使用Network Topology Views查看网络拓扑 ² 使用 Topology Services，可以做到： Ø View summary information Ø Open a network topology view Ø Display Device Labels Ø Download a Cisco Visio stencil Ø Export a network topology view to Visio Ø Display Device，Port，Link，Aggregate Link，or Trunk Attributes Ø Display Service Attributes Ø Access ICS Devices Ø Access Application Servers and start Cisco CallManager Ø Display Multi-Layer Switching (MLS) Reports Ø View ANI Server Discovery Metrics Ø View Discrepancy Reports Ø Customize Discrepancy Reports Ø View the Color and Icon Legend Ø Create an Ethernet VLAN Ø Create a Token Ring VLAN Ø View Spanning Tree definitions Ø Add a LAN Emulation Server (LES) to an existing VLAN Ø Configure an LE Config Server Ø Create an SPVC or SPVP Ø Display a Virtual Connection Ø Perform a Virtual Connection (VC) Trace Ø Set the ATM interface configuration

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