酒店公共英语100句[1].doc

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酒店公共英语100句
Hotel basic & public English 100 Sentences
v 1、您好！Hello/Hi(how do you do /how are you)!
v 2、早上好！（下午好！晚上好！) Good morning !(afternoon , evening)
v 3、先生、先生们、太太（夫人）、小姐、女士们。Sir、Gentlemen、Madam、Miss、Ladies.
v 4、欢迎光临。 Welcome
v 5、欢迎光临我们酒店。 Welcome to our hotel.
v 6、希望您在我们宾馆停留愉快！ Hope you have a good time in our hotel.
v 7、先生，您好，贵姓？ Hello sir, May I know your name?
v 8、先生，请问能为您效劳吗？Sir, Can I help you?
v 9、先生，对不起，让您久等了。Sorry to have kept you waiting, sir?
v 10、先生，请问还有别的事吗？ Anything else I can do for you, sir?
v 11、先生，如果您不介意的话，我可以吗？Sir, do you mind , if I …
v 12、好的。 All right.
v 13、我明白了。 I see (understand).
v 14、请不用担心。 Please don’ t worry about it..
v 15、我马上为您办。 I’ll do it for you at once (right now).
v 16、谢谢您。 Thank you.
v 17、不用客气。 You are welcome./My pleasure./not at all
v 18、您太好人了。 It is very kind of you.
v 19、很高兴为您服务。I am glad to serve you.
v 20、这是我应该做的。It is my duty.
v 21、先生，请原谅。 Excuse me, Sir.
v 22、对不起。 I am sorry.
v 23、对此向您表示歉意。 I am sorry about this.
v 24、对不起，是我们的过错。I am sorry ,it’s our fault.
v 25、对不起，打扰您了。 I am sorry to disturb (interrupt) you.
v 26、对不起，先生，请稍等。Sorry sir, wait a moment please.
v 27、请再说一遍好吗？ I beg your pardon.
v 28、随您的便。　 As you like.
v 29、听到这事我很难过。 I am very sorry to hear that.
v 30、对不起，账目搞错了。 Sorry, there is a mistake in counting.
v 31、请进。 Come in, please.
v 32、请这边走。 Please come this way.
v 33、请跟我来。 　 Please follow me.
v 34、先生，请一直往前走。 Please go straight ahead, Sir.
v 35、请这里下（上）楼。 Please go down (up) stairs here.
v 36、乘电梯，请走这边。 Please come this way to the lift.
v 37、请在第一个转弯处向左（右）转. Please turn left (right) at the first corner.
v 38、美容室在哪里。 Where is the Beauty Salon?
v 39、在三楼。 it’s on the third floor.
v 40、商场在哪里？ Where is the shopping Centre?
v 41、在大堂吧旁边。 It’s next to the lobby bar.
v 42、请问中餐厅在哪里？ Where is the Chinese Restaurant?
v 43、在二楼。　 It is on the second floor.
v 44、大堂吧在哪里？ Where is the lobby bar?
v 45、在前台的左前边。 It’s in front of the Front Desk on the left.
v 46、宾馆有什么娱乐设施？ Do you have any entertainments in the hotel?
v 47、有，在三楼有歌舞厅、KTV包房、桑拿包房。
Yes, We have. We have a Singing ＆ Dancing Hall ,KTV rooms ,Sauna rooms on the third floor .
v 48、在大堂有个售票处。 The Ticket counter is in the lobby.
v 49、洗手间在那边。 The WC/toilet dressing-up room is over there.
v 50、从这到云台山要多长时间。 How long will it take from here to the Yuntai Mountain?
v 51、乘的士大约要一个小时。　It’s about one hour by taxi.
v 52、到火车站要多长时间。 How long will it take to the railway Station?
v 53、乘的士大约5分钟。 It’s about 5 minutes by taxi.
v 54、哪里可以兑换钱？ Where can I get my money exchanged?
v 55、银行在哪里？ 　Where is the Bank?
v 56、去总台这边请。 This way to the front desk, please.
v 57、先生，这是您的行李吗？ Is this your luggage? Sir?
v 58、让我帮您提行李好吗？ Let me help you with your bag gages.(lug gages)
v 59、欢迎光临，我是楼层服务员，愿意为您效劳。
　 Welcome, Sir. I am the floor attendant. Can I help you?
v 60、请出示一下您的房卡好吗？ Would you please show me your room card?
v 61、请问您的房间号是多少，先生? May I have your room number, Sir?
v 62、对不起，我过会儿再来. I am sorry. I will come back later.
v 63、对不起，先生，让您久等了，如果你有任何需求，请拨打客房服务。
Sorry, Sir. Thank you for waiting. If you have any need, please call
Room Service.
v 64、对不起，我马上为你换一个。 I am sorry. I will change one for you.
v 65、欢迎您来我们餐厅用餐。 Welcome to our restaurant.
v 66、请问您喜欢喝什么茶？ What kind of tea (would you like to drink)?
v 67、请问现在可以点菜了吗 (Are you ready) order now?
v 68、还需要点什么吗？ 　 Anything else （do you want）,sir?
v 69、如果您想在房间里用餐,请拨服务。
If you wish to have meals in your room, please call room service.
v 70、请走好，当心台阶。 Please mind your step.
v 71、希望再次为您服务。 Hope to serve you again.
v 72、对不起，您要的商品己售完了。 I am sorry, it is sold out.
v 73、您看这个怎么样？ What about this one?
v 74、这个行吗？ Is this all right?
v 75、我将尽快为您安排。 I’ll arrange it for you as soon as possible.
v 76、这是找您的钱和收据。　 Here is your change and receipt.
v 77、请在这签名。 Please sign your name here.
v 78、请点一下。 　 Please (double) check it (carefully).
v 79、商场几点钟营业？ What are the service hours of the shop?
v 80、从早上8点晚上11点。 It’s from 8:00 am to 11:00 PM
v 81、我们供应中西食品　 We provide both Chinese Food and Western Food.
v 82、这里提供24小时服务。 We provide 24-hour service here.
v 83、祝您愉快！ 　 Have a nice day!
v 84、生日愉快！ Happy birthday!
v 85、节日愉快! Happy holiday!
v 86、新年快乐！ Happy New Year!
v 87、圣诞快乐！ Merry Christmas!
v 88、周末愉快！ Happy weekend.
v 89、万事如意！ Wish you every success.
v 90、祝您生意兴隆！ Wish you good business.
v 91、祝您好运！ Good luck.
v 92、祝您旅途愉快。 Have a good trip.
v 93、对不起，这是不允许的。 I am sorry .I am afraid that is not allowed.
v 94、对不起，这恐怕是不可能的。　I am sorry. it is out of the question.
v 95、希望你能谅解。　 Hope you will understand (forgive) me.
v 96、感谢您的光临。 Thank you for your staying here.
v 97、希望您再次光临。 Welcome to our hotel again.
v 98、一会儿再见。 See you later.
v 99、很高兴再次见到你。 Nice to see you again.
v 100、几点钟了？ What time is it? /What’s the time now?
早上8：30分。 It is 8:30 in the morning.

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