酒店英语-每日英语-英语-词汇.doc

5th Sep
Post Card明信片 Hotel Sticker酒店不干胶贴
If there is no mistakes, please sign your name here. 如果确认无误，请在这里签字。
6th
City Map城市地图 Voice Mail Card语音留言使用说明卡
Can you change the room for me? It is too noisy. 你能为我换个房间吗？这间太吵了。
7th
Ottoman无靠背、扶手的沙发 Sofa沙发
I was waken up several time by the noise the baggage elevator made.
我被行李电梯吵醒了好几次。
8th
Cushion靠垫 Rug地毯
I am awfully sorry, sir. I do apologize. 先生非常对不起，我向您致歉。
9th
Magazine杂志 Hook钩子
I will manage it for you. 我会为您安排的。

对话1 转接电话
O:Operator
C:Caller

O:Good morning, Grand Metro Park Hotel, May I help you?您好，青岛海泉湾，请问有什么可以帮您？
C:Can I speak to Mr.Smith? He is one of your guests.
O:Certainly, sir. Do you know his room number?
C:I am afraid not.
O:May I have his initials,sir? We have two Smiths registered.
C:J.M.
O:Just a moment , sir. I’ll put you through to his room.
(The telephone rings for 50 seconds)
O:I’m sorry, sir. There is no answer from the room.
C:I’ll call later. Could you tell me his room number?
O:I’m sorry, sir. We’re not allowed to disclose our guest’s room number.
C:Then may I leave him a message?
O:Certainly, sir.
C:I want to ask Mr. Smith to dinner tonight and I’ll meet him at Tianxiang Court at eight o’clock.
O:I’m sorry, sir. Could you speak more slowly.please?
C:Sure.I want to meet Mr smith at Tianxiang Court at eight o’clock tonight.
O:Can I have your name, sir?
C:Johnson.
O:May I repeat? Mr Johnson asked Mr Smith at Tianxiang Court at eight o’clock tonight.
C:Exactly.
O:I’ll relay the message to him as soon as he comes back.
C:Thanks a lot.
O:You’re welcome. Thanks for calling. Goodbye.