沃尔玛产品检验标准.doc

WALMART Stores, Inc.1. Introduction（略）2. Regulatory Compliance 符合规定Walmart Suppliers must comply with all laws, including Federal, State and Local laws, as required under the Supplier Agreement.供应商必须按供应商协议要求遵守联邦、州和地方法律。 3. Footwear Testing Program 鞋测试程序This is an annual testing program that involves testing of the following samples:年度测试程序包括测试以下样品： Footwear Pre-Production/Components Testing 鞋产前/部件测试 Production Testing of Complete Shoe 整鞋的生产测试In-Store Testing 场内测试Warehouse Testing 仓库测试Other testing at the request of the Walmart New York Office Technical Department or Compliance Department 沃尔玛纽约办公室技术部或合规部要求的其他测试3.1 流程图Footwear Pre-Production/Component Testing Process 鞋产前/部件测试流程纽约申诉办公室处理第二次测试供应商改善并提交重测所有的新款，现有款式每年1X3000双以上的订单需要测试生产测试生产测试生产测试3000双及以内的订单不需要测试女鞋高跟按4.1.7需要进行疲劳和撞击测试的，不论订单量多少，均应测试Manual Name: Walmart USA Footwear Revised: April 2010 4 Footwear Production Testing Process 生产测试流程合格关键规定POCO程序（注释3）装运不合格，则提交沃尔玛合规部处理合格或基本合格关键沃尔玛POCO（注释3）装运合格或基本合格关键沃尔玛POCO（注释3）装运改善计划未被批准取消订单改善计划批准，供应商改善并提交重测样品测试通过FIT审批程序不合格，则提交纽约申诉办公室处理第二次测试供应商按沃尔玛合规要求将改善计划送检测实验室批准关键沃尔玛或重大缺陷供应商改善并提交重测关键规定合格或基本合格装运超过100万双，每25万双测试一次在100万双以内，每10万双测试一次第一次生产测试订单5万双以内第二次生产测试订单5万-10万双注释1：根据3.3.1生产测试鼓励措施2：童鞋必须在每个生产步骤进行限制物质的测试3：直接进口或第一手成本订单需要在装运前进行POCO测试，本土订单在配送到各门店之前进行POCO测试（参加3.3.2）NOTE Refer to Section 3.3.1 Production Testing Incentive Program incorporated into Production process.NOTE Childrens items are tested for restricted substances at each production accumulation level.NOTE Direct Import and First Cost orders require testing (POCO) prior to shipment to the states. Domestic landed orders require Warehouse Testing (POCO) prior to allocation of order to the stores (refer to Section 3.3.2 of this manual).Manual: Walmart USA Footwear Revised: April 2010 5 In-Store Quality Audit Process 场内测试流程注释：所有的商品每年至少从商品抽样一次。补货商品根据供应商的表现（3.3.1部分）每年抽取1或2次关键规定不合格，报告提交沃尔玛合规部产品召回，沃尔玛合规部向CPSC报告召回关键沃尔玛不合格或重大缺陷，私人品牌的报告送达纽约上诉办公室，授权或国家品牌的报告送达采购/DMM，由其在需要是通知产品撤柜自动要求扩大抽样重测不要求扩大抽样重测关键规定不合格，自动扩大抽样重测关键沃尔玛不合格或重大缺陷，私人品牌由纽约上诉办公室决定重测，授权或国家品牌由采购/DMM决定重测检测合格或基本合格，场内检测完成，报告送达供应商检测实验室从商店抽取指定的检测样品（代表性尺码和全色系）检测实验室通过零售链查找各个场内检测商品是否可以取得检测实验室根据沃尔玛订单，指定从商店取什么款式进行测试NoteAll items pulled from the store at least 1 x per year.Replenishable items pulled from the store 1 or 2 times per year based on Supplier performance (refer to section 3.3.1 of this manual)Manual Name: WM USA Footwear Revised: April 2010 6 Footwear Production Warehouse Testing (POCO) Process仓库测试（POCO）流程关键规定不合格，改善计划提交沃尔玛合规部批准的检测试验室检测合格，POCO暂停，产品配送到各门店关键规定不合格，则提交沃尔玛合规部处理关键沃尔玛不合格，则提交纽约申诉办公室处理关键规定不合格，则提交沃尔玛合规部处理关键沃尔玛不合格，则提交纽约申诉办公室处理检测合格，POCO暂停，相应的订单放行装运沃尔玛人员从美国仓库选取样品，在配送前送检测实验室放行，产品发沃尔玛仓库本土或落地订单审核员选取生产样并盖戳，在装运前送检测实验室直接进口或第一手成本订单重测不合格，见生产测试程序重测合格，工厂恢复生产工厂立即停止生产关键沃尔玛不合格改善计划批准改善的样品提交重测，样品由第三方采样并盖戳检测实验室通知海外品保经理、采购和工厂，告知测试不合格涉及的订单已经启动了POCO程序生产样品有一项安全/规定要求检测不合格Manual: Walmart USA Footwear Revised: April 2010 73.2 Footwear Pre-Production/Component Testing 鞋产前/部件测试It is the Suppliers responsibility to ensure that all footwear components and/or pre-production samples are submitted to the laboratory on a timely basis and no later than 60 days prior to the ship date.供应商应当确保及时且不迟于装船前60天将部件和样品送检。 Footwear Components Testing must be completed for all items manufactured in Asia Pacific. Footwear components testing will only be conducted at a testing laboratory in Shenzhen, China (see Appendix C for location)亚太区产品必须进行部件检测，检测只能在深圳的实验室进行。. The Supplier does not have to wait until a purchase order is created to submit footwear components and/or pre-production samples of the complete shoe for testing. Please enclose a copy of the quote sheet for each style or stock number when the purchase order(s) is not available.供应商可以不必等收到订单再送检，如果没有订单，请附报价单或者商品编码。 3.3 Production Testing 生产测试Production samples submitted for testing must represent the actual product (complete shoe) being made.送检的样品必须能够代表的实际生产的产品。 if a change is made in factories, or if goods are split into different factories, production level testing must be accomplished for each factor如果更换工厂或者产品分派到不同工厂生产，生产测试应该分别各工厂进行Childrens items: Any change of materials or factory will require restricted substance testing.儿童产品： 任何材料或工厂的更换必须进行严格的实质性测试。 3.3.1 Production Testing Incentive Program for Suppliers 供应商生产测试激励（分类） Tier I Suppliers with 10% or less failures and no Critical Regulatory or Critical Walmart failures -One (1) Production test for up to 100,000 双. -One (1) additional Production test for every 250,000 双 for P.O. over 100,000 双. -1 x year In-Store testing.I 类供应商 检测不合格率在10%或以下，且没有重大规定或重大沃尔玛不合格- 10万双内一次生产测试- 超过10万双的，每25万双进行一次测试- 1年1次场内测试 Tier II Suppliers with any Critical Regulatory or Critical Walmart failures or with overall more than 10% failure rate: -Follow testing process outlined in section 3.1-2 x year In-Store testing II 类供应商为有重大规定或重大沃尔玛不合格，或者总体不合格率超过10%：- 按3.1的要求进行检测- 1年2次场内测试All performance criteria is based on a prior 12 months performance, but reviewed bi-annually. 检测结果根据之前的12个月计算，每2年审核一次。Note: Suppliers with 10 or less tests per year are Tier II Suppliers.每年测试在10次或少于10次的为II 类供应商。 3.3.2 Production Warehouse Testing (POCO) Prior to Distribution to Stores 派送前的仓库测试Failures for the following testing attributes are required to follow the POCO process:以下项目测试不合格必须进入POCO流程 Lead content in childrens shoes 童鞋铅含量 Formaldehyde in childrens shoes 童鞋含甲醛 Phthalates in childrens shoes 童鞋含苯二甲酸 Mechanical hazards for childrens shoes (small parts, sharp edges/points) 童鞋机械危害（小部件，锋利边/点） Traceability labeling in childrens shoes 童鞋标签可追溯性 Static skid resistance 静态防滑 Womens high heel fatigue and impact (component) 女鞋高跟疲劳和冲击 Womens high heel attachment strength 女鞋高跟附着强度 Steel toe impact and compression tests 钢趾冲击及抗压测试 Static soak and wet flex waterproof tests 静态浸泡和湿弯曲防水测试 Non-marking for shoes with outsoles labeled as non-marking 无痕（大底标识无痕） Oil swell for shoes with outsoles labeled as being oil resistant (component) 油泡胀（大底标识防油） Temperature rating for boots labeled as being temperature rated 温度等级（靴子标识温度等级） Safety work shoes improper labeling 安全工作鞋（不恰当标识）3.4 In-Store Quality Audit Protocol 场内质量审核规定For the “Initial In-Store Quality Audit” representative sizes and a full color range of each style will be pulled from the stores. Additional testing of failed In-Store goods (High Sampling Retest) may occur when the “Initial In-Store Quality Audit” results in a Critical Regulatory or Critical Walmart Test Failure (see High Sampling Retest section below). Refer to section 3.1 for the In-Store Quality Audit Process diagram.初始场内质量审核从商场内抽取代每款表性尺码和全部色系。重大规定和重大沃尔玛测试不合格可能导致不合格产品的附加测试。参加3.1流程。 The Initial In-Store Quality Audit 初始场内质量审核During the initial In-Store Quality Audit, all items will be pulled for testing as soon as they are available in stores. All applicable testing will be conducted, including Critical Regulatory and Critical Walmart compliance requirements and performance testing.所有的产品测试所有的项目 High Sampling Retest 高样本复测A High Sampling Retest is conducted when an initial In-Store Quality Audit fails.初始场内审核不合格则进行高样本复测Samples for High Sampling Retest of the failed product will be pulled and subjected to retesting for the failure attribute only (not full testing) unless full testing is requested by Walmart.高样本复测只测试不合格的项目，除非沃尔玛要求全部测试 订单量样品规模主要和重大的沃尔玛不良数量合格/不合格10,000 双以下 32 双 2 / 3 10,001 - 35,000 双 50 双 3 / 4 35,001 - 500,000 双 80 双 5 / 6 500,001以上 125 双 7 / 8 Important Note: Critical Regulatory failures have a “zero tolerance” level and any failure will result in a Product Recall from the stores. 注意：重大规定不合格实行“零容忍”，任何违规将导致产品召回。3.5 Walmart Exception Orders 例外订单Exception orders are buys made outside of the normal milestone deadlines in order to react to market direction or fashion trends. 例外订单是因市场导向或流行趋势而需要采购的非正常期限的订单。Note: Supplier is responsible to review all requirements to enable proper approval process as defined below before accepting an order.供应商在接单前应当确认符合以下规定的流程。 The following table outlines the Testing Process for Exception Orders.例外订单的测试流程 定义预先批准测试要求标识快速采购Pre-made product from a Supplier. Product already produced at time of the buy. 产品在下单时已经在产Walmart Dept VP/ DMM or Category Team Leader pre-approval required to be a “Pick Up Buy”. Testing lab must be notified by the Walmart Dept VP/ DMM or Category Team Leader of the “Pick Up Buy” before samples are submitted. 沃尔玛预先批准，且通知实验室Component/ Preproduction Testing not required. *Production Testing required and must be submitted to the designated testing lab. Refer to Section 3.11 for required sizes to be submitted. Full color range for each style must be submitted. In Store Quality Audit is required. 无须部件/产前检验到指定实验室进行生产检验按3.11规定送样每款全色系 送检需要场内检验Supplier must indicate “Pick Up Buy” on the testing application form.供应商在检测申请上注明“快速采购” Test Order 试订单Small orders to test new item or concept. Goods have not been produced at the time of the buy. 之前未生产过的新产品的小订单Walmart Dept VP/ DMM or Category Team Leader pre-approval required to be a “Test Order”. Testing lab must be notified by the Walmart Dept VP/ DMM or Category Team Leader of the “Test Order” before samples are submitted. 沃尔玛预先批准，且通知实验室Component/ Preproduction Testing not required. *Production Testing required and should be submitted to the designated testing lab. Refer to Section 3.11 for required sizes to be submitted. Full color range for each style must be submitted. In Store Quality Audit is required. 无须部件/产前检验到指定实验室进行生产检验按3.11规定送样每款全色系 送检需要场内检验Supplier must indicate “Test Order” on the testing application form供应商在检测申请上注明“试订单” 3.6 Test Report Ratings 检测报告评级PASS: The sample has no Critical Regulatory, Critical Walmart, Major, or Minor Defects合格：样品无重大规定、重大沃尔玛或重大或小的缺陷 MARGINAL PASS: All products with Minor Defects and minor deviations from standards, as decided by the laboratory, will be rated “Marginal Pass”.基本合格：测试有小缺陷的小的偏离 Marginal Pass rating is an approval for Supplier to ship goods基本合格供应商可以装运 In situations where numerous violations of approved standards continue, these ratings could result in future test failure如果一再重复违规，则可能导致今后不合格. Suppliers should insure that they adhere to the Walmart Footwear Standards.供应商应保证遵守沃尔玛鞋产品的标准 Walmart reserves the right to cancel any order with a Marginal Pass rating.沃尔玛有权取消基本合格产品的订单 FAIL: The sample has Critical Regulatory, Critical Walmart, or Major Defects as defined in section 3.7 and as listed in Appendix A. 不合格：样品有重大规定不合格，重大沃尔玛不合格或者重大缺陷3.7 Defect Classification 缺陷分类Critical Regulatory Impacts product that is non-compliant with government regulations重大规定：产品不符合政府的规定 Critical Walmart Walmart requirements that are not covered by law.重大沃尔玛：法律之外的沃尔玛的要求 Major Likely to result in customer complaint or return重大缺陷：很可能导致客人投诉或退货 Minor Unlikely to result in customer complaint or return Refer to Appendix A for a list of defect type classifications. 轻微缺陷：不太可能导致顾客投诉或退货3.8 Quality College 质量大学Quality College puts the Supplier and the Test Lab Technical Support Group together in an effort to clarify and resolve Suppliers questions and/or address Supplier quality issues. 澄清或解决供应商的问题，处理供应商质量事项3.9 Testing Turn-Around Time 测试周期Standard Testing Turn-Around Time Turn-around time is four (4) working days from the time the laboratory receives samples. 收到样品时起4个工作日。Express Testing Services are available at additional cost. Express Testing is available as a one day (24 hours) or two day (48 hours) turn-around, excluding the day the product is received. For additional information about this service please contact the laboratory directly. 快速测试，24小时或48小时，需额外付费3.10 When to Submit Pre-Production/Component and Production Samples 何时提交产前/部件样品Testing Process Monitoring is conducted by reviewing all Purchase Orders to ensure all orders are tested in compliance with the Walmart testing requirements. This monitoring is accomplished by reviewing the testing status of all Purchase Orders, and if testing is not complete, the applicable Testing Notification Forms will be issued as follows:测试流程监控将监督所有订单是否按沃尔玛的测试要求进行测试，如果测试未完成，将发出测试通知书： Footwear Pre-Production/Component testing and Production testing notification forms will be forwarded to Suppliers 60 days prior to the shipping date and 30 days prior to the shipping date (Xfactory date). 产前/部件测试通知将在装运前60天和30天发出。If Supplier fails to submit footwear components and/or actual shoe samples for testing 15 days prior to the shipping date, a noncompliance testing notification form will be issued to the Supplier.如果供应商未能在装运前15天提交样品，将收到不符合测试通知 Note: Suppliers are responsible for passing all required testing and should not wait for the notification forms in order to submit samples to the laboratory for testing. 注意：供应商应当负责通过各项测试而不应当等待测试通知再将样品送检。3.11 What to Submit 测试提交什么Footwear Components Testing 部件测试When submitting footwear components for testing you must send the following: 1. The prototype of the complete shoe for reference to assist in component testing.整鞋样品 2. Quantities of components as follows:如下部件数量 部件数量尺寸帮面材料织物、皮革每色5片（如果需防水测试则7片）8” x 8”PU, PVC每色5片8” x 8” (3 片) 12 “ x 8” (2片)大底、中底材料6 个大底/ 6 个中底婴儿鞋必须有6码的Toplift20 个配件鞋带16 个Eyelet 金属眼5 个D 环5 个拉链10-15 个松紧带6 个 (各50厘米长)带扣15 个挂件和饰品5 个Grommets 扣眼6 个织物材料每色5片8” x 8”鞋垫5片8” x 8”粘带扣两边各12” 长钎子尾6 个鞋跟6 个包装箱6 个Pre-Production Testing 产前测试When submitting Pre-Production samples, please send prototype sample identical to the items being shipped to Walmart Stores. At least two (2) 双 of each style or gender must be submitted. For infant shoes, size 6 must be submitted. 每款或性别各至少2双，婴儿鞋必须有6码的。Production Testing 生产测试When 10% of initial shoe production is complete or as otherwise directed by Walmart, the Supplier must submit samples representing sizes as specified below. Subsequent accumulation production sample submissions must be based on accumulation requirements as set forth in the Footwear Production Testing Process diagram on page 5 of this manual. For childrens footwear, a full color range of each style must be submitted. 订单完成10%时或者沃尔玛另行要求时，供应商按以下提交样品供测试。后续生产样品根据流程图要提交测试。童鞋全部色系每个款式均需测试-Institutional Shoes 5双大码-男鞋、女鞋、少年、少女 -3双，随机码 - 婴儿、儿童：3双，码数如下 Missy/Youth size 13 Toddler size 11 Infants size 6 -男鞋、女鞋钢趾防水测试：4双 For childrens shoes with components exhibiting surface coatings, the following number of components must accompany the complete shoe submission:童鞋表面装饰需随整鞋提交以下部件： Eyelets 每色48 个 其他五金件 每色12 个 Production