培训协调员英文简历.doc

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培训协调员英文简历

TRAINING COORDINATOR
SKILLS
Human Resource Development:Articulate and effective communicator and trainer.Inspire a team commitment to company goals,management objectives and high quality performance standards.
Computer systems:Skilled in use and development of data collection,and spreadsheet programs for accounting,statistical analysis and reporting functions.Assisted in computer systems installations and full training of employees.
Troubleshooter:Analytical with and established track record for identifying complex problems;resourceful and inventive in developing and implementing creative solutions with enhanced sensitivity to cost,efficiency and deadlines.
EXPERIENCE
1993-Present Silver Guard Insurance Agency
TRAINING COORDINATOR
Develop training curriculum,aids and materials to instruct staff in division operations,corporate policy and procedure,and to maintain on-going personnel development in knowledge of current practices,increase job performance skills and maintain quality assurance for al office operations.
Conduct highly effective classroom sessions and hands-on training encompassing billing,benefits,insurance industry regulations and relevant legal issues.
Specialize in investigating medical malpractice cases.
1991-1993 Orange community medical center
MANAGER
Managed and supervised daily credit and collections operations with responsibility for client billing and managing free care peograms.Controlled operating budget and contributed to overall budget planning.Analyzed accounts status and implemented appropriate collections procedures;facilitated clear communications with service vendors;worked effectively with attorneys in cases involving legal proceedings.
1987-1991 Contemporary Temps
ASSISTANT MANAGER
Collected insurance statistical data;implemented cost avoidance programs and conducted training of temporary employees in billing procedures,goverment benefits programs,health card benefits issues,and insurance industry regulations.
EDUCATION
Bachelor of science in business administration,1988
Coker College-Hartsville,SC
Skills section draws attention to candidate’s acquired professional qualifications.
Chrono-functional resume has the strength of chronological format and the flexibility of functional format.

TECHNICAL ENGINEER
PROFESSIONAL EXPERIENCE
1998-Present TECHNICAL ENGINEER
mERCER INE.,Albany,NY
Plan,coordinate, and execute hardware,software and network installation,configuration,maintenance,troubleshooting and repair operations for service contract clients.Specialize in maintaining IBM and Mac PCs,and peripherals with emphasis on networking environments.
Develop and implement service schedules,systems and procedures to assure delivery of quality,cost-efficient technical services.
Quickly diagnose causes of systems failures and malfunctions to ensure highest operating efficiencies,reliability,and quality performance standards.
Respond immediately to emergency situations with sensitivity to deadlines and customer needs.
Assist network engieers woth installation and trobleshooting of Appleshare and Novell systems.
Analyze client equipment and operations to determine servicing and supply needs.
Monitor and maintain cost-effective inventories of supplies,tools and materials.
Investigate,test,and implement improvements to existing procedures.
Consistently manage time and multiple tasks to meet deadline,established objectives,and quality performance standards.
Foster clear communications and maintain excellent staff and client working relations.
1982-1988 Manager of information systems
KRITEL ASSOCIATES,INC.,Schnectady,NY
Directed and supervised all MIS,related activities for a financial services firm supplying critical,timely information to corporate client base.Adminstered DISTON’S 2 Novell 2X networks,maintaining peak operating efficienclen and providing user training for all hardware and software applications.Controlled budget costs for purchasing and operations.
LICENSES AND CERTIFICATIONS
CANDIDATE FOR CERTIFIED NETWARE ENGINEER/C.N.E.* CERTIFICATION IN MACINTOSH CPU. PRINTER,AND POWERBOOK REPAIR*CERTIFIED IN OKIDATA & EPSON LASER AND IMPACT PRINTERS*CERTIFICATION IN HEWLETT PACKARD LASER JET PRINTERS
TECHNICAL EXPERTISE
Hardware proficiencies:IBM:AT,XT,PS2*MACINTOSH*HP:II-IIISI LASER PRINTERS,COLOR PLOTTERS*OKIDATA*EPSON*DEST OCR SCANNERS*STORAGE DIMENSIONS E/O SCSI DRIVE.
Networks:APPLETALK*ETHERTALD*NOVELL NETWARE 2X,3X*CABLING,NODES PERIPHERALS.
Software applications:DOS.MCINTOSH OPERATING SYSTEMS*MS WINDOWS 3.0,3.1*WINDOWS APPLICATIONS * CWP 5.1* WORD *EXCEL*LOTUS*WORDPERFECT 5.1*DISPLAYWRITE 4*QUICKEN 3.0*PAGEMAKER 4.0* HARVARD GRAPHICS 3.3*PUBLISH/TEXT PAC OCR* NUTSHELL PLUS II*PARADOX 3.0
Notice:
Professional licensure and certifications add weight to resume.
Use of boldgace and itallcs provides a clean and crisp presentation.

INDUSTRIAL ENGINEER
PROFESSIONAL EXPERIENCE
1985-Present LEYNER CORPORATION,Lake Charles,LA
Industrial Engineer
Provide floor support engineering in printed wire assembly (PWA) and subsystem assembly (SSA) areas.
Purchase capital equipment.Interface with vendors. Justify expenditures.
Design plant layout fixtures,and flow charts of material.
Program automatic equipment.
Write process sheets and rework procedures.
Recommend changes to product to allow ease of manufacture.
Implement design changes.Inititate methods and process improvements.
Troubleshoot problems.Effect disposition or rejection of material.
Provide assistance to all other departments.
1984 PRUDENCE D. MCHARRISON LABORATORY,Ruston,LA
Engineering Assistant
Conducted variety of tests including ,and creep tests on molded parts.
Responsible for production of plastic test specimens,and mounting polishing,and microscopic analysis.
Designed tools and fixtures for Instron machine.
1982/83 DUCHESS COMPONENTS,Baton Rouge,LA
Molding Room Attendant,1983
Operated and maintained machine producing epoxy preforms.
Maintained records on inventory,loss of material,and quality control.
Machine shop attendant,1982
Operated lathes,milling and grinding machines;monitored welding and heat treatments.
Read blueprints.
EDUCATION
LOYOLA UNIVERSITY AT NEW ORLEANS,College of Engineering,New Orleans,LA
Bachelor of Science Degree in Industrial Technology,1985
Minor concentration in computer science.
PROFESSIONAL AFFILIATIONS/CERTIFICATIONS
Member,Society of Manufacturing Engineers,Leaner Management Club Certified Manufacturing Technologist and Solderer.
NOTICE
Relevant Work experience is emphasized while other positions are de-emphasized.
Chronological format illustrates a clear career path.

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