商务英语培训.ppt

Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,商务英语培训,Business English,杭州创力电子有限公司,业务员培训课程,课程使用说明,幻灯片“播放”状态时：点击 图示，可学习单词读音。,每个单词将朗读两遍。第一遍为正常语速；第二遍为放缓语速。,针对不同客户，同样中文意思，所对应使用的英文单词会有所差异。,希望业务员能收集在走访过程中所遇到的新词汇，与团队分享。,课程目录,走访（,Visit,）环节,客户性质,部门,职位,从采购处可获得文件及信息,在财务部使用到的信息,供货（,Delivery,）环节,货期（,Schedule,）方面,日常用语,其他,走访（,Visit,）环节,客户（,Customer,）性质,1,部门,(Dept.=Department),2,职位（,Position,）,3,从采购,Buyer,处可获得文件及信息,4,在财务部,Finance Department,使用到的信息,5,客户（,Customer,）性质,OEM=Original Equipment Manufacture,ODM=Original Design&Manufacture,BTO=Build To Order,Head Office,Branch,Sub-Office,Established Date,Financial Information,Geographical area,Logistics,Ownership,Private Firm,Personnel Structure Chart,The Region of Greater China,委托代工,委托设计与制造,订单生产,总公司,分公司,二级办事处,公司成立日期,财务信息,代理区域,物流,所有制,私有企业,组织结构图,大中华地区,部门,(Dept.=Department),Finance Department,General Accounting Department,PD=Product Department,Engineering Department,Sourcing/Purchasing Department,Business Office,Personnel Department,Human Resources Department,General Affairs Department,Sales Department,Sales Promotion Department,International Department,Export Department,Import Department,财务部,财务部,生产部,技术部,采购部,营业部,人事部,人力资源部,总务部,销售部,促销部,国际部,出口部,进口部,部门,(Dept.=Department),Public Relations Department,Advertising Department,Planning Department,Product Development Department,R&D Dept.=Research and Development Department,CS Dept.=Customer Services Department,Secretary Office,Vendor Management Department,公共关系部,广告部,企划部,产品开发部,研发部,客户服务部,秘书室,供应商管理部门,职位（,Position,）,GM=General Manager/President,CEO=Chief Executive Officer,CFO=Chief Financial Officer,COO=Chief Operating Officer,CPO=ChiefProcurementOfficer,OD=Operations Director,MD=Marketing Director,OM=Operations Manager,FM=Financial Manager,PM=Production Manager,Product Manager,Project Manager,总经理,行政总裁,首席财务总监,首席运营总监,采购总监,运营总监,市场总监,运营经理,财务经理,生产经理,产品经理,项目经理,（注：这里面变化比较多，要结合谈话时的背景来判断究竟是指哪种身份）,职位（,Position,）,BM=Branch Manager,DM=District Manager,RM=Regional Manager,Cashier,Buyer,分部经理,地区经理,区域经理,出纳员,采购,（注：职位称呼在每个公司都有所不同里面，变化多样，要结合谈话时的背景来判断究竟是指哪种身份）,从采购,Buyer,处可获得文件及信息,NPI=new production Innovation,环节,：,trial production,；,pilot production,；,mass production,Trial Run,AVL=Approved Vendor List,BOM=Bill of Material,CPN=Customer part number,E/U=EAU=Expected Annual Usage,TAM,R&D Location,TP=Target Price,Project name,New/Transfer Project,新品导入,试产,小量试产,大量生产,试运行,客户认可的供应商列表,采购清单,客户料号,预测年用量,月估用量,研发地,目标价,项目名称,新,/,转移项目,从采购,Buyer,处可获得文件及信息,FCST=forecast,LOA=Letter of Agreement,LOI=Letter of Intent,Supplier Assessment Form/Report:,Bid,VMI=Vendor-Managed Inventory,MRP=MaterialRequirementsPlanning,Inquiry,Quote,Unit Price,FOB:Free On Board,CIF:Cost Insurance and Freight,预测计划,协议书,合作意向书,供应商评估表,/,报告,投标,/,出价,供应商管理存货,物料需求计划,询价,报价,单价,离岸价,到岸价（,=,成本,+,保险费,+,运费）,从采购,Buyer,处可获得文件及信息,T/T=telegraphic transfer,AMS=After monthly statement,产生小额汇款时：（大客户正常财务程序用时较长，以下方式时间短）,Credit note,Debit note,电汇,月结,信用证,客户,沪格,收款票,沪格,客户,供货（,Delivery,）环节,货期（,Schedule,）方面,1,日常用语,2,其他,3,货期（,L/T,）方面,Delivery Date,Schedule,Re-schedule,L/T=Lead Time,Push in,Pull out,发货日期,时间表,排期,重新排期,交货周期,货期提前,货期延迟,日常用语,Update,Follow,Check,Confirm,Feedback,Cancel,A.S.A.P=as soon as possible,FYI=for your information,BTW=By the way,更新,跟进,核对,确认,反馈,取消,尽快,供参考,顺便提一句,其他,Part,Relay,Switch,Connector,Sensor,nominal voltage,Origin,EOL=end of life,Reel,Tape,Tube,Value,部件,继电器,开关,连接器,传感器,标称电压,产地,退市,卷装,盘装,管装,数值,其他,MOQ=minimum order quantity,Certificate of Quality,Certificate of Packing,Certificate of Origin,Customs Declaration Form,最小起订量,品质证书,包装证书,产地证书,报关证,Thank You,