Unit5OrdersandReplies市公开课一等奖省赛课微课金奖课件.pptx

单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,*,*,Unit 5 Orders and acknowledgements,.,Aims&Requirements,1.Help students to learn and master key words,phrases and sentence patterns,2.Help students to learn and master how to write a business letter about Orders and acknowledgements,.Emphases&Difficulties,1.Key words,phrases and sentence patterns,2.How to make a letter of Order,1,1/47,.Main Contents,1,、,Introduction of Acceptance,2,、,Introduction of Orders and Acknowledgements,3,、,Specimen letters of Orders and Acknowledgements,4,、,Language summary on Orders and Acknowledgements,2,2/47,Introduction of Acceptance,1.what is an acceptance?,Acceptance is the assent to the terms and conditions of the offer,required before a contract can be valid.,2.Principles of acceptance,(1),It must be made by the offeree,the particular person or a group of persons,who are clearly stipulated(,要求，明确要求,),in a firm offer.,(2)It must be absolute and unconditional.,(3)It must be clearly expressed by an offerees verbal or written statement.,(4)Sometimes,it can be made by an offerees act.,(5)It must be made by offeree within the valid period of a firm offer.,3,3/47,Introduction of Orders and Acknowledgement,（,1,）,Order,An order is a request to supply a certain amount of goods.,An order can be an acceptance of an offer or sent voluntarily by a buyer.,Main contents of order:,1.name of the commodity,model number,size,color,or any other relevant information;,2.quantity;3.price;,4.payment;5.shipment and destination;,6.Packing etc.,4,4/47,(2)Acknowledgement,An order should be acknowledged immediately upon receipt.,If the seller cannot accept buyers orders for some reasons,it is advisable to recommend suitable substitutes,make counter-offers and persuade buyers to accept them.,5,5/47,If the seller accepts it,he had better make a repeat of the terms and remember to deliver his good will in the closing section of his acknowledgement.,Contents of acknowledgement letter,1)Express pleasure at receiving the order,2)add a favorable comment on the goods ordered,3)include an assurance of prompt and careful attention,4)draw attention to other products likely to be of interest,5)hope for further orders,6,6/47,3,、,Specimen letters,Specimen Letter 1 Placing a first order,Specimen Letter 2 Confirming an order,Specimen Letter 3 Letter of Confirmation,Specimen Letter 4 Rejecting buyers payment terms,Specimen Letter 5 A repeat order,Specimen Letter 6 Rejecting the order,7,7/47,Specimen Letter 1,Placing a first order,第一次订货,Dear Sirs,Re:Baby Toy,Thank you very much for your letter of June 27,in which you enclosed a price list for your new product Baby Toy and an illustrated catalogue.We like your product and find your prices acceptable.We should like you to send us the following:,8,8/47,Quantity Article No.Prices(net),100Type I US$20 per unit,100Type II US$20 per unit,Total US$4,000,The above prices are based on CIF Liverpool basis net.,Payment:By irrevocable L/C payable by draft at sight,9,9/47,As we would like to have the goods on the market in time for Christmas,please see to it that the goods are shipped by August.If they are not delivered by that time,we shall have to cancel the order.,We hope this first transaction will prove to be satisfactory and it will lead to further business between us.,If you want to know our financial standing,you may refer to our bank:Barclays Bank plc,United Kingdom.,Yours faithfully,10,10/47,Explanation,：,A.,Payment:By irrevocable,L/C payable by draft at sight,.,draft at sight,即期汇票,time/usance draft,远期汇票；,bank draft,银行汇票；,trade draft,商业汇票；,clean draft,光票；,documentary draft,跟单汇票；,IssuePresentation-AcceptancePaymentEndorsement-Dishonor,honor/accept a draft,承兑汇票,Your draft will be honored upon presentation.,11,11/47,B.,As we would like to,have,the goods,on the market,in time,for Christmas,please,see to it(,注意、务必、确保,),that the goods are shipped by August.,have something on the market,销售,.,In time=before the last moment,及时,On time=at the planned time;neither late nor early,按时,see to,负责、注意,ship,装船,C.,If they are not,deliver,ed by that time,we shall have to,cancel,the order.,Deliver,交货,cancel the order,取消订货,cancel the contract,撤消协议,12,12/47,D.,Should you wish to know our,financial standing,you may,refer,to our bank:,Barclays Bank plc,United Kingdom,.,1.refer:,1).,参考，咨询,2).,谈及，提及，应用于,2.Barclays Bank plc,United Kingdom,英国巴克莱银行,13,13/47,Specimen Letter 2 Confirming an order,Dear Sirs,，,Re:You order for Baby Toy,We are very pleased to receive your order of June 3 for Baby Toy,.,We accept your order on the terms and conditions stated in your letter as follows:,Quantity Article No.Prices(net),100Type I US$20 per unit,100Type II US$20 per unit,Total US$4,000,The above prices are based on CIF Liverpool basis net.,Payment:By irrevocable L/C payable by draft at sight,14,14/47,We are working on your order.As we can supply the goods from stock,we can assure you that we shall meet your deadline.Please open the relevant L/C immediately to enable us to make shipment promptly.We are confident that our Baby Toy will be a success in your market.,We are enclosing our Sales Confirmation No 8456 in duplicate.Please sign and return one copy for our file.,We are looking forward to a happy working relationship with your company.,Yours faithfully,15,15/47,Explanation,：,A.,We,accept your order,on,the terms and conditions stated in your letter as follows:,accept,ones order;,decline ones order,B.,We are,working on,your order.,We are working on your offer.,C.,As we can supply the goods from stock,we can assure you that we shall meet your,deadline,.,meet the deadline,16,16/47,D.,Please,open,the,relevant,L/C,immediately to enable us to make shipment promptly.,open L/C opening bank,E.,We are enclosing our Sales Confirmation No 8456,in duplicate,.Please sign and return one copy for our file.,In duplicate;in triplicate;in quadruplicate,17,17/47,Specimen Letter 3 Letter of Confirmation,Dear Sirs,Subject:Little Swan Washing Machine,Further to our negotiation at the Chinese Export Commodities Fair in Guangzhou,we should like to confirm the details of the order as set forth(,列出，更清楚解释,)in our,Order No 133,.,We anticipate receiving the goods in August and shall open the required L/C with our Bank(Bank)accordingly.,Yours faithfully,18,18/47,Explanation,：,A.,Further to,our negotiation at the,Chinese Export Commodities Fair in Guangzhou,we should like to confirm the details of the order as,set forth,in our Order No 133.,1.further to:,再，深入,Further to our letter of June 15,we have pleasure in informing you that the goods were shipped by S.S.Princess on July 4,2.Chinese Export Commodities Fair in Guangzhou,：,中国出口商品交易会,又称广交会,3.set forth:,准确或清楚地解释，说明，提出,The president set forth his plans in the television talk.,19,19/47,B.,We,anticipate,receiving the goods in August and shall,open the required L/C with,our Bank,accordingly,.,1.open L/C with bank:,从,银行开立信用证,We are going to open L/C with Bank of China.,2.anticipate:,The manager anticipated an increase in demand/that demand would increase.,3.accordingly:,按照所说情形,Upon receipt of the above letter,we amended the L/C accordingly.,Accordingly we are to ship the goods as soon as possible.,20,20/47,Order form,Order No 133,Article:Little Swan Washing Machine,Specification:LS R50;LS R30,Quantity:LS R50 100 sets;LS R30 100 sets,Unit Price and terms:LS R50 USD 180 per set;LS R30 USD 170 per set CIP Hong Kong by train,21,21/47,Total amount:USD 35,000(thirty five thousand US dollars),Payment:By irrevocable L/C payable by draft at 60 days,Shipment:During August,Packing:One set in a cardboard carton(,纸板箱,),ten cartons to a wooden case,Insurance:Against All Risks for 110%of invoice value,22,22/47,A.,Unit Price and terms:LS R50 USD 180 per set;LS R30 USD 170 per set,CIP Hong Kong,by train,B.,Packing:One set in a cardboard carton,ten cartons,to,a wooden case,to:per,每一,C.,Insurance:,Against,All Risks,for,110%,of invoice value,1.against:,防范，预防,2.Risks,F.P.A.Free from Particular Average,W.P.A.With Particular Average,All Risks,23,23/47,Specimen Letter 4,Dear Sirs,Re:Your Order No 133 for Little Swan Washing Machine,We are very pleased to confirm your above Order.,We are enclosing our Sales Confirmation No.05SC2117 in duplicate.Please sign and return one copy for our file.,We are sure you will find our product satisfactory.We can assure you that all your future orders will continue to receive our careful attention.,Yours faithfully,24,24/47,Sales Confirmation,No:05SC2117,Date:May 12,The Seller:China National Import&Export Corp.Beijing Branch,Address:,Fax:,The buyer:The Far East Electrical Machinery,Address:,Fax:,25,25/47,We hereby(,特此,)confirm having sold to you the following goods on terms and conditions stipulated below:,Article:Little Swan Washing Machine,Specification:LS R50;LS R30,Quantity:LS R50 100 sets;LS R30 100 sets,Unit Price and terms:LS R50 USD 180 per set;LS R30 USD 170 per set CIP Hong Kong by train,Total amount:USD 35,000(thirty five thousand US dollars),Payment:By irrevocable L/C payable by draft at 60 days,Shipment:During August,26,26/47,Marks(,标志,):as per buyers instruction,Packing:One set in a cardboard carton,ten cartons to a wooden case,Insurance:Against All Risks for 110%of invoice value,The Seller:China National Import&Export Corp.Beijing Branch,Signature:,The buyer:The Far East Electrical Machinery,Signature:,Please sign and return one copy for our file.,27,27/47,Explanation：,A.,A Sales Confirmation is a simple contract.,A contract usually consists of three parts:,preamble序言;main body正文;final clauses结尾.,B.,We hereby confirm having sold to you the following goods on terms and conditions stipulated below,1.hereby:以此方式，兹，特此,Notice is given hereby that the Princess will visit the United States of America in August.,2.confirm,This letter is to confirm your appointment.,28,28/47,C.,Marks,:,As per,Buyers instruction,1.marks:,唛头为便于识别，装卸而在货物外包装上印刷各种文字和图形总称。,2.As per your request,we have amended the relevant L/C.,29,29/47,Specimen Letter 4,Rejecting buyers payment terms,Dear Sirs,Subject:Your Order No.133 for Little Swan Washing Machine,Thank you for your Order No.133 for our Little Swan Washing Machines.,While we appreciate your order,we regret that we cannot accept your payment terms,which is by irrevocable L/C payable by draft at 60 days.It is our company policy that payment should be made by sight L/C if the order exceeds US$10,000.,Please let us know if you can accept our terms as soon as you can.,Yours faithfully,30,30/47,Specimen Letter 5 A repeat order,Dear Sirs,Re:,Baby Toy,We have received the goods,under,Sales Confirmation No.8456.We are glad to inform you Baby Toy is very,popular,with children here.,We believe we can sell additional quantity.We would like to,place a repeat order,for 100 for type I and type II,respectively,on the same terms as stipulated in the above Sales Confirmation.,As we are in urgent need of the goods please make shipment as soon as possible.,We are looking forward to receiving the goods.,Yours faithfully,31,31/47,Explanation,A.,We have received the goods,under,Sales Confirmation No.8456.,under:属于,依照，遵照,goods under the Bill of Lading/Letter of Credit/Invoice.,B.We are glad to inform you Baby Toy is very popular with children here.,popular:受欢迎,This is a popular brand.,C.We would like to place a repeat order for 100 more for type I and type II respectively on the same terms as stipulated in the above Sales Confirmation.,respectively:个别地，各自,Please amend the date of shipment and validity of L/C to June 1 and June 15 respectively.,32,32/47,Specimen Letter 6 Rejecting the order,Dear Sirs,Re:You repeat order for 200 units of Baby Toy,Thank you for your repeat order for 200 units of,Baby Toy,.We are very pleased to know that,Baby Toy i,s,performing,well in your market.,At present the demand for,Baby Toy is,very heavy.We are running out of stock.The manufacturer is heavily committed for months ahead.We regret we cannot,book your orde,r,immediately as we did last time.You made it clear in your letter that you are in urgent need of the goods but we are sorry to say we are not sure when we can supply them.However,if you could accept later delivery we shall contact you again as soon as the supply position improves.,33,33/47,We are enclosing a brochure,which contains all the particulars,(,细节、详细,),of our products.We shall do our best to satisfy you if you need any of them.We can assure you that we shall give your orders our best attention.,Yours faithfully,34,34/47,Explanation：,A.,We are very pleased to know that,Baby Toy,is,performing,well in your market.,perform:某事，某物运行良好或运行不佳,Our economy is performing well.,B.,We regret we cannot,book your orde,r immediately as we did last time.,第一次订购:initial order,/,first order,继续订货,/,再次订货:repeat order,追加订货,/,补充订购:additional order,取消订货to cancel an order,已将订货列帐:book an order,已收到订单:order on hand,推行,订单:to fill an order,/,to execute an order,35,35/47,C.,However,if you could accept later delivery we shall contact you again as soon as the,supply,position,improves.,financial position/standing,we will be in a position to enter into compensation trade with ABC company.,D.,We are enclosing a brochure,which contains all the,particulars,of our products.,Please give us your enquiries with all the necessary particulars.,36,36/47,Language summary,when placing an order:,1.We find the quality and prices of your product satisfactory and are pleased to place an order with you for something.,2.We find your products satisfactory,and look forward to/anticipate receiving the goods within/by+time.,3.Please see to it that the goods are exactly the same as our sample.,4.If the quality of your product is up to our expectation,we shall send further orders.,5,.The goods must be equal to our samples in all aspects.Inferior goods will be rejected.,6.If you do not have the goods in stock,please send us substitutes of the nearest quality.,37,37/47,When accepting an order:,1.We appreciate your order for and welcome you as one of our customers.,2.Your order is receiving our immediate attention.You can depend on us to make shipment well within your time limit.,3.We have accepted your order for womens blouses.Please send us color assortment immediately.,38,38/47,Rejecting buyers terms:,1.We appreciate your interest in our product but we no longer supply it as the production has been discontinued.We now have a new product which is an excellent replacement.,2.We are sorry,owing to shortage of stock,the maximum we can supply now is,（,certain amount,）,3.We regret that we shall not be able to accept your order as we did in the previous years as we have improved our packing,which is much nicer and stronger but has made our price 10%higher than last years.,39,39/47,Exercises:,Translate these sentences into Chinese:,1.We have a lot of,orders on hand,and we are very sorry we cannot accept your order of immediate delivery.,2.We are contacting the,end-users,and see if they can accept other makes.,3.We require the goods to reach regularly,in