资源描述
Travel System Trainer岗位职责描述岗位要求
职位描述:
职责描述:
Provide Training coverage for all below in Mandarin, Cantonese, and English
Prepare and Deliver training to Sabre customers on the proper usage of Sabre products
Provide knowledge transfer to internal and JV partners as required
Create training materials as required
Provide onsite floor-walk support on occasion
Travel for training if the occasion requires it
Assist with administration and management of the Sabre Training platform when called upon
Maintain rigor in all decisions to be taken, ensuring best returns for
Maintain relationships with Internal partners
Provide feedback on how the Training function may continue to be improved
Keep abreast of new developments across company products
Keep current with industry changes
Remain plugged in to enterprise wide updates
Delivery of extraordinary instruction that promotes usage of the system
Undertake training needs analyses
Participate in special assignments that would draw on Training skills
Develop a curiosity to understand the breadth and depth of knowledge of Sabre Products
Become subject matter expert (SME) in assigned products
Preparation of the training environment – virtual or in person
validate the effectiveness of the curricula and methodology
Examining the learnings of the participants to the standards set
Important to be aware and in tune with the new solutions being delivered by Product Marketing and Product Management.
Work closely with Product Delivery as well as Learning Management Team to ensure Training Materials are well prepared and reflected in a comprehensive delivery of the solutions during training.
Alignment with the Sales team to ensure resources are prioritized and planed for timely training for new and conversion customers so we may begin harvesting bookings the earliest possible.
Ensure that all our self-help tools are clearly on the minds of the customer to enable them to learn and pick up new segments of capabilities of our product at their own pace and as they are required
职位要求:
Basic Degree or 5 years of experience in the travel industry. Training Diploma or proven record in training, Industry Diploma or experience with the travel trade
4 years of hands on training or teaching
Knowledge in Travel trade and it’s complexities; GDS functions; Basic technology – Applications; Systems
Skills in Delivery of Training; Develop Curricula; Create Training materials; Perform Training needs Analysis
Ability to simplify and communicate – break down and build knowledge through explanation and demonstration
Analytical – to understand what is really being required
Network – to have a wider reach in terms of influence and help
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